Had to call tech support activation screen kept spinning. closed turbo tax then opened again and it worked. Becoming harder to activate too many hoops to jump through may switch to H&R block next year. using turbo tax since eairly 2003. You got my money so don't make me run a triathlon just to activate it . Or go back to the disk or a flash dive. Simplicity Simplicity is the key!!

i HAVE BEEN A TRUBO TAX USER BEFORE TURBO TAX WAS TURBO TAX. SOME OF THE CHANGES HAVE SLOWED DOWN THE TAX PREPARATION PROCESS AND IN FACT HAS MAD ME FILE AMENDED RETURNS FOR FEDERAL AND STATE. IN PREVIOUS YEARS QCD ENTRIES WERE A SIMPLE ONE BOX IMMEDIATELY FOLLOWING THE ENTRY OF THE IRA'S. NOW IT CONTAINED IN A LISTING OF SEVERAL DIFFERENT ITEMS AND IS NOT READILY IDENTIFIABLE. NEEDS IMPROVEMENT. THERE IS A QUESTION ARE YOU A UNITE STATES CITIZEN with small question regarding living i income in a foreign country. a foreign country.. UNFORTUNATELY I CHECKED YES TO THE QUESSTOIN ARE YOU A UNITED STATES CITIZEN AND ENDED UP NOT PAYING TAX ON SOCIAL SECURITY. THE WORDING MIGHT BE ARE A UNITED STATES CITIZEN AND DID YOU LIVE IN A FORIGN COUNTRY YES NO. ALSO FILIING A 1040 X IS NOT STRAIGHT FORWARD. WOULD BE EASISER TO BE ABLE TO SELECT A 1040X FROM LISTING OF FORMS AND IT WOULD BE POPULATED WITH THE CURRENT YEAR AMOUNTS ALREADY FILED THEN ENTER THE CHANGES. SIMILAR WITH PREVIOUS YEARS INPUT. CHANGES FOR ENTRY OF INTEREST, DIVDENDS IS REALLY SLOW TO GET TO THE RIGHT PLACE TO ENTER THE DATA. ALL IN ALL PREVIOUS GENERATONS HAVE BEEN BETTER FROM A USERS STANDPOINT.

I docked the product because initially I intended to file "online" after years of preparing the returns using the product "using the computer". I found the "online" product to be cumbersome for me. It was difficult for me to follow the "flow" of my entries. I did not feel comfortable using the product in this fashion.

Goodbye TurboTax!! Have used for years. The removal of the itemized donation valuation feature has made this software useless and not worth the cost to me! "Help" feature was also significantly less helpful in other areas of return compared to prior years! Received worst refund in years! I will be using a competitor software going forward. Not worth the money anymore!

i have been using TurboTax for over 30 years and have been very satisfied with the process and the result of filing with TurboTax. This year, something was different about the downloading of documents from financial institutions. All of the documents were not ready at the same time so I downloaded them when they were ready. What I did not know is that previously downloaded data was being deleted in the process, so I had to spend at least 3-5 additional hours ensuring that my income was reported properly. This, as you can imagine, is very frustrating. After many downloads and building a spreadsheet to verify that I had the right numbers, I was able to confirm that the income figures were correct and continue to filing. Please fix this for next year.

Program worked well. The packaging did not indicate there is a $40 fee to get a refund electronically deposited. An error in a 1099-R form did not indicate what the problem was until the final review was done. It just hilited the box. My actual 099-R has a value in box 9a and box 2b is not checked (same as the 2024 tax form was) Turbotax 2025 would not except that. I don't think TurboTax had this problem in 2024. Other than that, things worked well.

I don't like all the extra fees. It's also difficult to determine which version I need. You should just have one version and do your best for everyone. I would not buy this again except for the ease of transferring my pervious years' taxes. I will probably shop around next year though.

Except for removing ItsDeductible, it was an easy to use experience like previous years with clear information and walk-thru details, compatible with Windows, and very accurate. Removing ItsDeductible from TurboTax was such a giant mistake. This was a valuable feature that allowed loyal users to easily take care of itemized deductions with ease. That is no longer the case and TurboTax made this part of the experience so extremely difficult I'm considering other tax application options for next year.

Got tired of seeing up selling attempts. Why would I need to speak to a professional when the software is supposed to walk me through the process. It seems as though the interface was different this year. I have used this product many times and do not remember it being so confusing and difficult. The computer I normally used in the past still have Windows 10, so I had to switch to a different computer and start all my info from scratch.

I feel Intuit is trying to move customers to the on line version, I did not care for the jumping threw hoops to get to the desk top product I for one will not use the online version ever. I an old and don't like change been using Turbo Tax for a long time and want to keep all me records the way I always have kept them. Just my two cents worth. Thanks Doug