The turbo tax program worked great as usual. I had a problem with amount of tax owed on my turbo tax state program which I still need to resolve and it may have just been my problem. I also had difficulty activating my turbo tax advantage desktop program.

It insisted that I checkmark a box about high deductible health plans on tax form 8889. I did NOT have a high deductible health plan. I had a good health insurance plan with low deductibles and good benefits with a HSA from my large company. VERY annoying!

I HAVE USED TURBOTAX FOR MANY YEARS, AND I THINK THIS 2025 VERSION IS THE MOST DISAPPOINTING VERSION. TWO OBVIOUS BUGS ARE DISTURBING. FIRST, I PARTLY FINISHED AND SAVED THE PROGRESS IN MY C-DRIVE, AND WHEN I RE-OPENED THE SOFTWARE, IT COULDN'T LOAD IT AND I HAVE TO DIRECT THE SOFTWARE WHERE TO FIND IT. SECOND, WHEN I TRIED TO ENTER THE 1099-DIV MANUALLY, I SELECTED SKIP IMPORT, THE SOFTWARE SHOWED ME 1099-B FORM. IT WAS VERY FRUSTRATING!

I've used Turbo Tax to prepare my husband's and my joint tax return and our son's return for several years now. I've never had a problem with it. It' direct and to the point. The guidance is so easy to follow and the accuracy i perfect. The only problem this year was may desktop cannot be upgraded to Windows 11. Thankfully my husband's could.

Fairly straightforward taking you through your taxes with either stepping you through all the topics or choosing which ones to deal with. Does fairly good job of asking you all the questions you need. Drives me crazy though that some things do not carry forward - why do I have to put my drivers license in every year, rather than bring it forward for instance (it does bring forward most things but there are a few that I have to deal with every year). I never have trouble with accuracy - but not all the questions are straightforward/step you through things - ie., there are times when it doesn't ask for cost basis - and you need to know it needs to be added. Through the years increasingly asking/trying to upsell(how many times do I have to tell I do not want to pay for advisor help. Big advantage is that it saves data on my hard drive so I don't have to worry about my data being available on the net. Works fine with my Mac.

I think that the updates take a long time. Also, I noticed that the access to my computer popup is behind the TurboTax banner and not off to the side where I can see it and give permission to allow access. This results in an error that is not clearly defined, i.e. "Must grant access to computer for updates to be installed" instead a cryptic message is shown that doesn't have any relationship to the give access popup.

In the past, I have been able to save my filed tax return as a PDF and encrypt the document. This year, it again gave me that option, but it failed to encrypt, making the file more susceptible to being hacked. I also had some challenges with the program itself. On multiple occasions, I opened it and something was off - my previous work was not showing up. I was afraid I had lost all the work I had spent time on and would have to start again. In addition, it was hard to figure out how to get out of the situation. I was eventually able to close and re-open until the correct information was there.

your program this year was the worst version that I have used. Very hard to follow, asked questions that were not pertinent and would not let you by question. Fix it or you lost me as a customer. Definity not worth the money. used your program for many years and this has been my worst experience.

Another successful year using TurboTax. A few subtle improvements this year that made the experience less "taxing"! Unfortunately, I took one star away because I was unable to obtain copies of last year's return, even I used TurboTax last year (I have the TurboTax emails confirming acceptance of my federal and state returns to prove it). Based on what I saw in the Help Center, I'm not the only user who encountered that issue this year. Otherwise, another good experience with this software.

I have used turbotax for decades, and always bought either the premier or the deluxe version. I loved it because it was very convenient. This year again I purchased the deuxe edition with free federal and state return. Only to find out, when I was ready to file, it asked me to pay additional $25 for state filing. I never had to pay additional until this year! It is very deceiving and false advertising when you purchase the software thinking you are getting free efile