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Customer reviews for TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14) for
TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14)

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Showing 561-570 of 9,820 reviews
Apr 1, 2026
jessie c
1 out of 5 stars review

turbo tax good

not happy with adobe install process i don't want to go through all those app offers. simple if i have to install and am forced to install and that is what it feels like, i don't want to go through these offers and steps to complete what i need to do right now i am very upset. i want simple..

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 30, 2026
None200none
3 out of 5 stars review

Turbotax is NOT User Friendly.

A user have to split one Form 1099 into multiple 1099s to work around the App's deficiency which have been long standing issues. e.g. 1099-B: IF there is any adjustment (e.g. Wash Sale), those entries would be entered by the software on line 1b/8b, instead of line 1a/8a -- even if the user agree with the reporting institution. Why? Form 1116 Foreign Tax Credit only allows one foreign country per 1099. It is not unusual for an account to have foreign dividends from multiple foreign countries. Again, the work around is to split the 1099-B into multiples. Why? Turbotax should provide more documentation on the composition of more difficult Totals. e.g. Form 1116 Foreign Tax Credit, Line 3e (Gross Income From all sources) -- the source should list each number (and source) making up the total income from all sources.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 24, 2026
nonamw92345
1 out of 5 stars review

SERIOUS Import issue

I have used TT for decades and never found an issue as SERIOUS as in your 2025 version. The issue is with importing 1099 data from financial institutions, WHEN both husband and wife both have an account. The first shows the imports and imports just fine. The second does too only NO user id or password was given for wife's account(s) thus TT allowed me to import my data twice. The issue was my browse still had my account as logged-in even though I deleted the tab added by TT. The solution I had to use was to attempt a sign-on to said financial institution which occurred as expected w/o user or password. I then logged out of account and proceed with "Add Investment" in TT and this time a 2nd user and password was requested. The scarry part is I almost did not catch this issue. I wrongly assumed the TT would recognize dup imported form(s) and suppress the dups; I was wrong. The impact to my bottom-line was 10s of thousands. No, I will not be giving TT a good review this year.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 4, 2026
State of Residence
3 out of 5 stars review

Legal state of residence listing on 1040

Confusing guidance on mailing address. I am his tax preparer (legal letter of testamentary for deceased). I live in NY but he lived in Texas. The Turbo Tax software now prints/lists my address in NY as the deceased HOME address. This may cause NY to come after him for state income tax. Happened to me before.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 15, 2026
B257
4 out of 5 stars review

Plus and Minus

Much easier this year to find and download my software. Kudos. I needed help once. I had a problem with info transferred from my investment company. The data transferred, but then Turbo kept asking for a piece of info that I didn't have or need--it didn't apply. No matter what I did, Turbo would not let me continue. I deleted the imported data. Then I reached out for help and Yasmine (who was wonderful) helped me get past the gatekeeper. Simple once I saw it. However, the basic problem is there--I can't use the import data feature.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 9, 2026
Never Hank
4 out of 5 stars review

Almost perfect

I have used TurboTax for many years. In general it is a very good product that has been greatly improved. There are a couple of areas that can be improved: 1. Importing investment data causes a few minor errors on the various forms. These errors are almost always lack of a checked box or transfer of address information that are easily fixed, but still an aggravation. 2. Some descriptions of items are difficult to completely understand, but that is only slows things down a little. Not a major problem.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 9, 2026
Trainman NC
5 out of 5 stars review

Easy to Navigate

There seemed to be some improvements this year on the program, making it easier to navigate. Easy to download and begine the program. Program did have some difficulty finding the previous year's return on my computer to download information from 2024 return. I had to manually load the information for the 2024 return to pull in the information. After that everything was very easy o enter in information.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 28, 2026
26EB
4 out of 5 stars review

TurboTax did the job but it was not easy

I was able to successfully complete and file my Federal and State returns with TurboTax but it was not easy. I was prompted to correct errors several times but it was very difficult to figure out how and the instructions were not clear or easy to follow. I had to use my best guess about what to do and hope for the best. It took almost six hours to do both returns, almost double the time TurboTax said it would take.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 29, 2026
Viv2025
1 out of 5 stars review

Very disappointed

I was very disappointed with Turbo tax this year. I've been using TurboTax for more then 15 years and always had a good experience. This year I did my daughters taxes and E-filed both Federal and State when I went back on to see if they were accepted and THEY ARE NO WHERE TO BE FOUND on my computer. Also had so many glitches when I did my return that it was very frustrating BECAUSE THERE REALLY WASN'T ANY PROBLEM it said no errors but wouldn't let me go further. Not sure if the reason for so many problems is that it now has to be downloaded as opposed to putting a CD Rom in your computer. I'm not sure that I will again next year.....

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 20, 2026
phantoms123
3 out of 5 stars review

why am I still getting updates to TurboTax?

I submitted both state and federal returns the end of February, both were accepted, and I received my state return in less than two weeks. It has been 4 weeks, and I am still waiting for my Federal. Today is March 20th, why is TurboTax still sending updates for state, and federal? Updates should have completed before the season began. Am I gonna have to re-do my taxes?

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111