I have been using TurboTax for years and this has been by far the worse time I have had using the program. First of all it took several hours to download the program and then it took several times of entering the same information to finally get the program to save it. I felt that the program was less user friendly than in the past.

Very difficult to navigate on my desktop computer. Last year's TAX return did not open AND DATA did not transfer to this years forms. Disappointed. Had a horrible time to get 1099-MISC data removed from self employed business earning status in Schedule C and correctly input data as other income.

I'm a Turbo Tax user of so many years, there no chance of me changing. Although, my returns are relatively easy, I';m sure most returns may appear simple but to some, they present challenges to those that have trouble balancing their respective check books (I've used Quicken to solve that life challenge early on).

For the past several years Turbo Tax has been advising that I do not need to file the FBAR. Initially, it indicates I do need to file an FBAR but then a few prompts later it changes and indicates I do not need to file it. This is incorrect. The FBAR needs to be filed if an individual has foreign financial accounts, the aggregate value of which exceeds $10,000 at any time during the calendar Year. The data I unput clearly falls under this category.

When I logged onto your website to download the 2025 TurboTax Software, I was rerouted to SoftwareDiscount.com, and my purchase went to them. Now, I'm trying to get a credit. My suggestion, lock your website down so that other Software companies cannot advertise on your website. Other than being rerouted to a different company to purchase the 2025 TurboTax Software, no complaints.

The software is easy to use and walks you through all the steps. Due to investments my return is complicated and the ability to download the data from my investment company is a lifesaver. The support is excellent and always available when you need it.

Been using TurboTax for years. Great as usual. Had two glitches during use where it somehow skipped a subject. Caught the jump itself and directed me back to the correct page to review that subject. In the end everything was covered an it all looks correct.

This is the first year, after using TurboTax for many years, in which the application crashed in the middle of filling out a return. This occurred multiple times to multiple people in a single household. No data was preserved after each crash and a new return had to be started resulting in many cumulative hours of lost time. A very frustrating experience.

Over priced for value/utility received. Default user interface and experience is horrible, despite having been on the market for many years. Design has a seemingly deliberate lack of obvious features that would improve use/experience and little to no user control through settings/preference adjustments. The process for correcting errors, when flagged, is ridiculously devoid of necessary context or information needed to understand and correct the error. Want more detailed feedback? Pay me.

I'VE USED YOUR SOFTWARE WITH NO HICCUPS FOR YEARS BUT NOW THE INABILITY OF YOUR SOFTWARE TO BE COMPATIBLE WITH THE IRS "IP PIN" IS A FAILURE ON YOUR PART OF EPIC PROPORTIONS!! YOU MAY HAVE LOST A 20 PLUS YEAR CUSTOMER, NO THANKS FOR THE INCONVENIENCE...