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Customer reviews for TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14) for
TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14)

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Showing 521-530 of 9,820 reviews
Mar 23, 2026
AD07666
3 out of 5 stars review

Where did the It's Deductible feature go??

I was very disappointed to find that the It's Deductible feature was removed for 2025. It was a simple easy feature that made it easy to value donations of goods. I also continue to be disappointed that they charge for state electronic filings even after we've paid for the state tax software. Just include the cost in the price of the software and make filing free. It's hiding the true cost of the product and it's disingenuous.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 8, 2026
whyisthisrequiredf
3 out of 5 stars review

Turbo tax has gone downhill

It was extremely disappointing to use TurboTax this year. They dropped the It's Deductible feature and replaced it with a dismal and very cumbersome alternative. They failed to properly notify people before they purchased this year's version that they had scrapped the best feature of their software. I do not plan on purchasing Turbo Tax in future years as the itemized deduction process is a pain in the butt now when it used to be easy. I had to go outside of Turbotax to find alternative software to use in getting a value for the goods and clothes we donated.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 17, 2026
Cindy12tax
2 out of 5 stars review

Problems with drop boxes working

Problem with accepting credit card that had expiration date of 9th month. I had to use someone else's card to get my taxes filed. Next I could not get the 1099-G for Colorado Dept of employment and labor to accept the CO abbreviation. So I had to call the Turbotax help line so I could get my taxes filed.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 18, 2026
snag r us
3 out of 5 stars review

hit a snag

Overall your city tax interface is weak. Also, I am stuck in a do-loop where i get a message: Hmm, looks like we hit a snag. We recommend you revisit your last topic to make sure it is correct. I did that and it won't let me go past it. Very frustrating

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 7, 2026
Cinderirene
3 out of 5 stars review

Disappointed

I had a BIG problem with TurboTax this year because when I started my return and then logged out to get information, it refused to relaunch which meant I had to delete the file and start all over again. Very annoying, although I saw on some online message pages that many people were having the same problem. I've been using TurboTax for years and never encountered this problem so I was very disappointed.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 2, 2026
wjms complaint
3 out of 5 stars review

complaint 1

While trying to find if TurboTax supported completion of 5500 EZ I looked into the Business edition. When I bought the 2025 edition of TurboTax Deluxe it came with my business tax id and although I corrected it to my SS # it never accessed previous versions although I had used TurboTax for over 20 years. Very disappointing. Also, never learned if you support completing 5500 forms

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 23, 2026
Geo S 26
2 out of 5 stars review

Turbo Tax need better introduction instructions.

Your sign in process is very hard to follow. Logged in and followed the process. I completed my taxes and the process was easy as usual. However, I went back to print my federal and state taxes and could not return to my completed taxes. I searched my whole computer without finding my completed taxes. I was able to find a live person from TurboTax and he helped try to find my completed taxes. He searched my computer and could not find the forms. He directed me to re-enter my TurboTax and use only that form to fill out my taxes. I am happy with his instructions and I completed my taxes. I must inform you that your "introduction lady" is as useless as a knot on a tree.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 25, 2026
Eric999999999
1 out of 5 stars review

DO NOT USE TURBO TAX ANYMORE!

Messed up my state filing TWICE! First it allowed me to exceed a limitation on deductions. Then they send me an email telling me that I had to amend my return. I open the app, download the update, reopen the app and it AUTOMATICALLY changed my return amount in the state filing. When I filed my amended return it then said I owed nothing. That's not true. I owe $526 due to their mistake. Also the stupid AI review bot loses its mind if you try and type more than 20 words per minute. It sounds like Intuit is heading into the toilet all around. I am done with TurboTax.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 16, 2026
1234567890a
3 out of 5 stars review

Tubotax good! Windows 11 requirement bad!!

The software itself was excellent as always but the need to use a windows 11 computer to run it was an absolute pain.. Upgraded my main computer from windows 10 to windows 11 but it ran so slow I had to roll back and find a spare barely alive slow laptop to do my taxes

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 17, 2026
glogglog2525
5 out of 5 stars review

Turbo Tax.... Great As Ever!

on line there are several less than stellar reviews....what I have found is that even with a new computer with completely different OS, I had no problems, everything worked as it has for the past 20 years. there are some changes within the program that you need to be aware of, but as long as you pay attention to those, you should hav no problems what so ever.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.