I was very disappointed to find that the It's Deductible feature was removed for 2025. It was a simple easy feature that made it easy to value donations of goods. I also continue to be disappointed that they charge for state electronic filings even after we've paid for the state tax software. Just include the cost in the price of the software and make filing free. It's hiding the true cost of the product and it's disingenuous.

It was extremely disappointing to use TurboTax this year. They dropped the It's Deductible feature and replaced it with a dismal and very cumbersome alternative. They failed to properly notify people before they purchased this year's version that they had scrapped the best feature of their software. I do not plan on purchasing Turbo Tax in future years as the itemized deduction process is a pain in the butt now when it used to be easy. I had to go outside of Turbotax to find alternative software to use in getting a value for the goods and clothes we donated.

Problem with accepting credit card that had expiration date of 9th month. I had to use someone else's card to get my taxes filed. Next I could not get the 1099-G for Colorado Dept of employment and labor to accept the CO abbreviation. So I had to call the Turbotax help line so I could get my taxes filed.

Overall your city tax interface is weak. Also, I am stuck in a do-loop where i get a message: Hmm, looks like we hit a snag. We recommend you revisit your last topic to make sure it is correct. I did that and it won't let me go past it. Very frustrating

I had a BIG problem with TurboTax this year because when I started my return and then logged out to get information, it refused to relaunch which meant I had to delete the file and start all over again. Very annoying, although I saw on some online message pages that many people were having the same problem. I've been using TurboTax for years and never encountered this problem so I was very disappointed.

While trying to find if TurboTax supported completion of 5500 EZ I looked into the Business edition. When I bought the 2025 edition of TurboTax Deluxe it came with my business tax id and although I corrected it to my SS # it never accessed previous versions although I had used TurboTax for over 20 years. Very disappointing. Also, never learned if you support completing 5500 forms

Your sign in process is very hard to follow. Logged in and followed the process. I completed my taxes and the process was easy as usual. However, I went back to print my federal and state taxes and could not return to my completed taxes. I searched my whole computer without finding my completed taxes. I was able to find a live person from TurboTax and he helped try to find my completed taxes. He searched my computer and could not find the forms. He directed me to re-enter my TurboTax and use only that form to fill out my taxes. I am happy with his instructions and I completed my taxes. I must inform you that your "introduction lady" is as useless as a knot on a tree.

Messed up my state filing TWICE! First it allowed me to exceed a limitation on deductions. Then they send me an email telling me that I had to amend my return. I open the app, download the update, reopen the app and it AUTOMATICALLY changed my return amount in the state filing. When I filed my amended return it then said I owed nothing. That's not true. I owe $526 due to their mistake. Also the stupid AI review bot loses its mind if you try and type more than 20 words per minute. It sounds like Intuit is heading into the toilet all around. I am done with TurboTax.

The software itself was excellent as always but the need to use a windows 11 computer to run it was an absolute pain.. Upgraded my main computer from windows 10 to windows 11 but it ran so slow I had to roll back and find a spare barely alive slow laptop to do my taxes

on line there are several less than stellar reviews....what I have found is that even with a new computer with completely different OS, I had no problems, everything worked as it has for the past 20 years. there are some changes within the program that you need to be aware of, but as long as you pay attention to those, you should hav no problems what so ever.