Using TurboTax Deluxe in the past has been a pretty straight forward process. Unfortunately, the ability to easily E File a Federal return (free) and mail in a State return (free) has become more cumbersome. Intuit is making it difficult to mail in a State return so it can charge its users an additional $25! I hope you receive enough complaints about this that you either fix the filing process to mimic earlier versions of the software or include a FREE e file option for all states!

Very seamless--not brain surgery. I made a few mistakes (not saving my inputs); I lost them and had to enter everything after I was almost done. I thought my taxes were associated with my login information. That is incorrect. I couldn't locate my information until I called customer service. You access your tax information by clicking on the red check mark icon. That isn't stated anywhere.

There is quite a mess with 5 digits TurboTax PIN code. If you don't enter it then IRS rejects tax return with the error "IND-666-02 - If the Spouse SSN appears more than once in the e-File database, then 'PINTypeCd' must not have the value "Self-Select On-Line".". It actually caused tons of problems for me, a lot of back & force with IRS in order to figure out if there was any identity theft etc. The problem was that TurboTax online version doesn't allow to enter TurboTax 5 digits protection PIN (or at least I couldn't find where it's possible), which causes invalid headers in the tax return and the rejection from IRS.

I have been using TurboTax (MaxinTax) for almost 30 years. This year's was the hardest to use. Several "resources" were harder to understand than the reason for clicking on them in the first place. As I finished the task, TurboTax offered me the choice of receiving my refund by direct Deposit or Check. As always, I chose by check, understanding it might take a little longer to receive. There was no notice that the IRS had changed their policy on writing checks almost a year ago. I am still waiting for my check. I went to the TurboTax website to see if any notices were there. Since that time my email inbox has been flooded with "reminders" to file my taxes. Quite irritating.

I am super disappointed with Turbo Tax this year. Removing the its deductible feature has left me looking for other companies to use and recommend. I used to tell clients and friends that TurboTax was the way to go. The importing of data is horrible and the deduction feature not even being an addable upgrade? I paid $30 for another company to use. You are blowing it

I have been using TurboTax for many, many years. This year's version (Desktop version Deluxe) was a big hassle for two reasons: 1) It requires Windows 11 (we mostly have computers that still run Windows 10, but have one newer computer that we were able to run TurboTax on) 2) The financial data import for Merrill Lynch did not work. It seemed like TurboTax would not/could not connect with Merrill Lynch (error 590 all the time). This had been one of the big time savers with TurboTax for us. Because of these hassles, I may stop using TurboTax in the future.

Online and desktop are out of sync. Desktop shows efile accepted but still asking for me to file? Online version wants me to enter all my bank information and pay again to file. Need to get the two programs in sync and ensure the desktop application has updated all sections with efile complete for both State and Federal.

Increasingly disappointed with each successive year I use Turbo Tax (I've used it since it first came on the market) I could go on all day but will mention This is the third time in my life I have had to buy a new computer b/c of TurboTax. Program won't run on W10 and W11 won't install on older computer. A lot like telling a carpenter he needs to buy all new tools to build each house. Took me most of a day & several calls to open my Intuit account b/c I changed my phone number. Ended up starting a whole new account under another email and phone number b/4 I could enter my license code and start the next day. Why do I need an account, why do you need my phone number, I bough the program, I want to install it just like when I got the disc and installed it. This is the last time I will use TurboTax

Turbo Tax seems to have done a reasonably good job with data and calculations. However, the print on screen is very small. There should have been an early warning that the software needed an update to e-file! Instead, it let me go all the way through the e-file process only to alert me that there was a problem and it couldn't continue. That was very frustrating.

Turbo Tax download is very thorough an easy to understand. It guides me through everything I need to do. I initially started with the online version but I did not feel comfortable with it. It seems to be much more vague and it is harder to navigate like the download version.