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Customer reviews for TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14) for
TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14)

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Showing 461-470 of 9,820 reviews
Mar 22, 2026
none315
3 out of 5 stars review

Turbo Tax ease of use and errant state software

It took some searching to find out how to process NY states 2025 inflation refund check as a 1099-G within the tax software. Turbo Tax is usually good, but this topic was not clear. Also, When doing my state taxes, Turbo Tax showed the state of Rhode Island when I only do taxes for New York State and never selected Rhode Island. I found that a little disconcerting since Turbo Tax is generally very stable software.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 12, 2026
JanetJ03261944
3 out of 5 stars review

Cumbersome- it used to be simple

It was almost impossible to get to the state return after I'd transmitted the federal electronically. My state charges a fee for electronic mailing, so I'll mail it in to get my refund.Finally I was able to add my DRDP on the state form but it took multiple tries. But it's cumbersome to get back to the program after you try the print preview.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 31, 2026
Nicholas 80
4 out of 5 stars review

Update Notification Issue

I was unable to transmit my returns during the validation process because some updates were not installed. I installed the updates as instructed during the initial program download; however, I did not receive any subsequent notification that additional, new updates had to be installed. This resulted in my spending more time and effort than necessary to identify and correct the issue before i was finally able to e-File my returns.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 12, 2026
Sha na nannoyed
4 out of 5 stars review

Not Used to Being Frustrated with TurboTax

I've been using this software pretty much since it came out and have enjoyed using it because it's user friendly. This year was a little frustrating. There were some changes that were ok but others not so much. I highly recommend reviewing your filing in printed format before sending it. I found out, had I not, that I would have made quarterly estimated tax payments for 2026. Something I do not want to do, nor need to do. I had to find how to fix it. I think this only affected State taxes though. Additionally, I don't e-file State because I don't want to pay to do it. The option to print just State is not there. You can do it but you have to play around with the end of the process to make it happen. Super frustrating and wasted some of my time. I'll still use it and still recommend it. Just giving others a heads up.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 8, 2026
Oldtime user
5 out of 5 stars review

Turbo Tax makes paying taxes suck a little less

I have been using Turbo Tax for over 30 years! It has evolved over the years to be even more helpful than when it first came out. I have finally gotten over my fear of downloading it instead of using a disk! I like the new help suggestions. They are easier to use than the old ones. It seems easier to navigate than it used to be also. Paying taxes sucks, but using Turbo Tax makes it suck a little less.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Apr 10, 2026
DS18
3 out of 5 stars review

Mixed Feelings About TurboTax Deluxe

In the past, I have been able to save my filed tax return as a PDF and encrypt the document. This year, it again gave me that option, but it failed to encrypt, making the file more susceptible to being hacked. I also had some challenges with the program itself. On multiple occasions, I opened it and something was off - my previous work was not showing up. I was afraid I had lost all the work I had spent time on and would have to start again. In addition, it was hard to figure out how to get out of the situation. I was eventually able to close and re-open until the correct information was there.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 6, 2026
Michigan Return taxpayer
2 out of 5 stars review

Turbo Tax used to be awesome but now has bugs

I have been using TurboTax for more than 25 years. Over the past few years TurboTax handling of Health Savings Accounts has improved and I greatly appreciate it. Unfortunately there are a couple bugs that have been persisting for several years now and Intuit still has not fixed them. 1. TT should transfer my checking account information that is used every year for my refund, however on the state of Michigan product TurboTax ALWAYS changes the account type to a savings account and EVERY year I have to manually change it back to checking. Also, when about to file for state of Michigan, TT displays the account and routing number and has you confirm that it is correct, then TT forces you to to retype the routing number and account number even if you used it the previous year..... And then when you move on to the next screen you have to re-type it again even though you have already confirmed it and retyped it. 2. One of the most frustrating changes that TT has made in recent years is to make it very difficult to E-file federal taxes then paper-file the state taxes. Federal E-file is included in TT Deluxe and it is easy enough to E-file federal but then it assumes you want to pay extra money and E-file the state as well. It will not give you the instructions and the ability to print the state forms for paper filing after E-filing Federal. You have to back up then tell the software you want to paper-file the federal return and the software is quick to warn you not to paper file after the E-filing is complete, but at least then it will give you the instructions and the ability to print the state of Michigan tax return. It used to be great and allow you Federal E-File and Paper-file State THEN save either key worksheets or all worksheets for either Federal or State, now it just lumps it all together and you have to choose which pages to print or save. Anyway, if Intuit decides to fix these bugs I would be much more likely to give a more positive review next year.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 12, 2026
Allen in Virginia
2 out of 5 stars review

Leaving TT? After many wonderful years with TT.

I've used TT for many years, but it never seemed this disjointed with an often irrelevant workflow. I had to use Gemini AI to get past the Canadian RPP, which Gemini noted was a known problem for more than one year that is still unresolved. I've never lived in Canada, but it did not stop you from forcing me into that loop that never ends. I teach personal finance and recommend TT regularly. I will be more reserved in my recommendation in 2026. I will use TT next year, it will be my first year of retirement. If it is like this year, I will be saying goodbye and looking for an alternative. I would be sad to do so, but that is not as bad as the frustration experienced today. Sincerely, Allen in Virginia

Review from turbotax.intuit.com
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Apr 12, 2026
turbotaxapostate
2 out of 5 stars review

TurboTax has lost its way!

I have been using TurboTax for decades. But this is my last year trying to use it. In my opinion, it has gone to the dogs. My tax circumstance cannot be much simpler. But rather than allowing the process to be a breeze, TurboTax somehow manages to convolute things and turn it into an ordeal. I used to find it pretty user-friendly. Not so these days. Instructions sometimes cannot be more opaque. It even managed to screw-up downloads of data from 1099 reports for accounts at a couple of financial institutions. Then when I had to manually enter figures instead, TurboTax actually crashed on me. Furthermore, TurboTax is already an expensive product compared to rivals. But it has become greedy and now uses every opportunity it can find to try to coax users into upgrading or purchasing add-ons. Cheesy sales tactics are something I expect at a used-car lot, not from my tax-preparation software.

Review from turbotax.intuit.com
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Mar 31, 2026
PAW2
2 out of 5 stars review

TurboTax is okay

I have been using TurboTax for years and this has been by far the worse time I have had using the program. First of all it took several hours to download the program and then it took several times of entering the same information to finally get the program to save it. I felt that the program was less user friendly than in the past.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111