Fairly straightforward taking you through your taxes with either stepping you through all the topics or choosing which ones to deal with. Does fairly good job of asking you all the questions you need. Drives me crazy though that some things do not carry forward - why do I have to put my drivers license in every year, rather than bring it forward for instance (it does bring forward most things but there are a few that I have to deal with every year). I never have trouble with accuracy - but not all the questions are straightforward/step you through things - ie., there are times when it doesn't ask for cost basis - and you need to know it needs to be added. Through the years increasingly asking/trying to upsell(how many times do I have to tell I do not want to pay for advisor help. Big advantage is that it saves data on my hard drive so I don't have to worry about my data being available on the net. Works fine with my Mac.

I submitted my taxes but it got rejected because I inputed an incorrect Federal Indentification number. I corrected it and resubmitted the rejected tax return but I had to input my credit card information again. If my taxes are accepted, will my credited be charged the second time?

I have used TurboTax Deluxe every year since 2014, the program is easy to use and is mostly intuitive. The help topics are generally helpful and more specific questions can be asked via the TurboTax Community. Although the latest 2026 version required Windows 11 or later operating system for security purposes, it did mean that I needed to purchase a new computer as the old computer wasn't capable of being upgraded (not a TurboTax problem, a Microsoft problem). Overall, I would recommend TurboTax for most taxpayers.

I have used Turbo tax since 1989 ( I think). Prior to that, I manually completed the taxes. I have had the learning curve and can't ever imagine that I won't use Turbo tax. I think it is a great product and extremely helpful. Usually but not always am able to find the answers I need. I would like access for help. This year my problem was with the foreign tax credit on investments through Fidelity.

This year there were two areas that I had to go to the forms and input data to fix omissions by the software. Even though the information was requested and given, it was not recorded and thus I had to go in manually and make the notation. This happened with the RMD 1099R. It did not record that all the required distribution had benn made. The other area was it did not give me the option I wanted for the Alabama state tax. I had to go into the forms and select the higher amount.

Turbotax always walks me through the forms asking the right questions. It is easy to use, you can see what form you are filling out as it asks the questions. The more information boxes are helpful and simplify the explanation compared to using IRS tax code.

Used it for years and it becomes more bloated every year. Features I like were not available like year-over-year comparison. $40 just to "let" TT subtract $15 for the remainder of state e-filing charge is criminal and takes advantage of people who don't ask questions. I am breaking up with Turbo Tax finally after all these years.

I have used turbotax for decades, and always bought either the premier or the deluxe version. I loved it because it was very convenient. This year again I purchased the deuxe edition with free federal and state return. Only to find out, when I was ready to file, it asked me to pay additional $25 for state filing. I never had to pay additional until this year! It is very deceiving and false advertising when you purchase the software thinking you are getting free efile

I have multiple accounts with Schwab and Morgan Stanley. The new screen for entering financial institution 1099s listed the multiple accounts but did not distinguish between them by displaying partial account numbers. It was confusing and frustrating.

Even though I've used TurboTax for at least the past 20 years, this was the first year I didn't feel as secure in my submission. Data entry for some forms was wonky and I had to go into the form itself to enter information. In addition, evidently information for my state return was not up to date. My state return was initially rejected, until Turbo Tax did an update. And, no, I didn't file super early. I filed at the end of February. Not sure if I will be buying in the future. The price increases over the years don't always equate to a better experience.