I have been using TurboTax for many years. There is always problem with timing of when the program is ready to use. Several things end up being complicated for no reasons. Alway problem with extracting data for sale regarding short term, have to go to each item and check the short term

VERY upset that Turbo Tax slides in Santa Barbara Tax Products when you pick how to pay the filing fee and now because we picked for filing fees to be deducted from our return it will go through Santa Barbara Tax Products and they will charge a fee. Totally unnecessary and very misleading in the user interface. BE SURE TO PAY WITH CREDIT CARD to avoid getting SCAMMED like we did. VERY disappointed in Turbo Tax!

To some extent, TurboTax seems to have gone downhill, but that may be due to the emphasis on doing work online (which I won't do). Given the complexity of the tax rules, Turbo Tax does a good job of walking through the items. However, it didn't properly import last year's documents, a review of the paperwork showed I had to go back and clarify something, and filing electronically require shutting down and restarting (unsuggested). Help is now online and not particularly useful.

Doesn't seem as easy to use as in previous years or maybe I'm just getting older and less tolerant of this crap. I've been using this software for over 5 years so when it asked me to calculate last year's taxable SS benefits for some idiotic calculation, you would think the software could have done that for me. I mean the records are on the same computer. Less helpful and more work!

I've used TurboTax for 5 yrs. This year there were glitches downloading and using the software. I always file to receive an electronic check. When I was doing the final check on the program and saving the return, I was not even given that option. The taxes are filed saying a check would be mailed. GLITCHES

Overall your city tax interface is weak. Also, I am stuck in a do-loop where i get a message: Hmm, looks like we hit a snag. We recommend you revisit your last topic to make sure it is correct. I did that and it won't let me go past it. Very frustrating

Product overall is excellent and saves me countless hours in preparing and filing my federal and two state returns. One major problem, however, was inability to transfer prior Turbo Tax programs and returns to a new computer, thus necessitating starting data entry all over again from scratch, and losing all year-to-year comparisons. A much smaller problem was an apparent glitch which failed to incorporate one of my withholding payments, no matter how many times I tried to enter it.

It is easy to use until the end. We e-file Federal returns easy. But if we do not want to pay to file our state, it is like being punished trying to find what needs to be mailed in with return not easy instructions. And heaven forbid there is a city return to be filed and mailed in. I had to go back into my returns to find additional documents after re-reading instructions. When we ask for ALL necessary documents to be printed to file, why are they not ALL printed?

Well when I got done filing, TurboTax asked if I'd mind telling why I didn't opt to pay an extra $60 for live tax advice. So I typed all of this, but apparently the text field has a limit of 2000 characters, and when I tried to submit it, TurboTax just crashed with some mention about 2000 characters being exceeded. Nice. Your software should be easy enough to use on its own. Or else it should be free, and then I'd be more inclined to pay for tax advice and help in using your software. Of course your software is NOT easy enough to use on its own, and every year I run into something new that's infuriating. Years ago I tried contacting Intuit with suggestions about how to make TurboTax not suck, and they never fixed the quirk I was reporting, and eventually my life circumstances changed and I no longer had to experience that quirk but then it was other quirks. Like the one this year where it would say "needs review" and when I click on it, it takes me to the document import page and I import what I suppose is likely the form I need for whatever it was saying needs review, and when done, it takes me right back to the page where it says "needs review" and it still says that and when I click on it again, it takes me right back to the document import page and after going around & around in circles several times I finally google and hear others say "yes this is stupid but that's just how TurboTax works; you have to skip that & move on, and eventually you'll get to whatever it was that made it say "needs review" and then it will stop saying it needs review". Well your software shouldn't suck so much that it drives people in this endless loop. Also your softare told me "based on your information we think you need to file in both Indiana and Ohio" so I paid for the extra state, only to later find out it wasn't actually needed because Ohio and Indiana have a reciprocal income agreement and since my W-2 withheld income for Indiana (the state where I live), it wasn't even necessary to file in Ohio at all, and TurboTax should have known that since it already had my W-2 with that information so it should never have told me to pay for the extra state in the first place. But there's no point in me saying all this, because you're not going to fix it, you're just going to keep making sucky software and it's never going to get better.

Terrible experience with Schedule K-1. Do a better Job. Terrible experience with Schedule K-1. Do a better job. Terrible experience with checks and lot of missing info Import from previous year and show previous return as you go not at summary