We've been faithfully using TurboTax since the early 90's and have never regretted it. We enjoy the simplicity of the Q&A flow and never having to view any of the forms unless we wanted to. All entries we make during the interview process places our responses on to the correct forms and in their respective locations.

Since the software will not accept a Payer's Federal ID No. of 00-0000000 the product is useless to me. Due to that issue, I will incur an out of state travel to get forms signed and mailed to meet submittal date. This will be the last year I use turbo tax!

I experienced a problem with the update portion of this program, which caused me to visit a Tech Service to restore my computer. It was most disconcerting. However, they fixed it and I filed by the deadline. All in all, I felt this program was better designed than last year. I was totally frustrated with 2024 version.

The right mouse key does not bring up the "paste" menu. You should incorporate normal windows functions into your program. To paste a value into a turbo tax entry I have to use CTRL V on the keyboard. Very old school and makes your program appear clunky.

E-filing clunky at best. The field allowance for the IP PIN is 5 characters, The IP PIN is 6 characters, Worse, this is has not been changed for years, despite similar comments. One character must be dropped off. Explain this with which one to exclude, or allow 6. Even worse, the IRS sent out the wrong IP PINs this January. A heads up with how to fix it. provided through your updates, would have been appropriate, appreciated and avoid what will surely be chaos when the IRS rejects returns.

TurboTax seems to be less impressive with each year's release. It used to treat my Federal and NY State returns as separate returns, transferring over the appropriate info from fed to state, but then gave a fairly extensive interview for NY for the differences. This year it seemed to do them simultaneously (as reflected in the running totals displayed for both Federal & NY State that changed when entering info). But it didn't do a good job this time of asking me NY-specific questions. Then, when I go to Review before filing, it identified errors due to missing info on forms it never even asked me about (i.e., IT-2105.9 line 16). Where the heck did that come from? It didn't even provide a link to the worksheet, I had to hunt for it under the Forms menu. I don't know, Intuit, you seem to be getting lazier with each release ... maybe you're trying to force people off the desktop versions onto the online versions ...

I have tax forms from Canada and each year it is difficult to find where these tax forms are to be reported. Although there are some support answers, to my questions about filing Canadian forms NR 4 and NR5, I always feel that I am missing something that may cost me money. For example: reporting the Canadian Pension Plan amount, and the tax paid to Canada for my annual required payout from my Registered Retirement Savings. It always ask for my Canadian tax return, which of course I do not need to file, therefore, I do not get credit for paying the tax on my RIFF

I do not like online version as it does not show me my tax or credit in real time. I note in desktop version there is a typo on "Person on the Retun Worksheet" bookmark of the generated PDF, where r is missing from Return. Very surprised to see that from a well known company.

Could not efile state tax return even though I was willing to pay the additional fee, error message kept saying something went wrong with payment, even though I never got the opportunity to give credit card information. Also, in the filing section, too many times asking to print the returns - wastes a lot of time.

To make Turbo Tax better: 1. put a "SAVE" button on the form so you can save your return with one click. 2. Make the window default to a larger size so you don't have to stretch it or increase the font just to see it. 3. Stop asking me to buy your extra services. 4. Explain things more thoroughly. Mostly you do a good job, but there are things I had to look up on the internet to figure out what they mean.