we've been using TurboTax for years to do our personal tax return, plus those of our child and my elderly mother. It is straightforward to use, the cross checks help identify any possible missing information or errors and we have everything easily accessible if and when needed. Return preparation is done in the convenience of your home and on your schedule. Convenient/fast/accurate. TurboTax takes the anxiety out of of tax preparation,

I have been using Turbo Tax for at least 19-20 years and it seems to get better every year. My ex-husband is an Enrolled Agent and I've learned a lot from him. I did have an issue this year. I had a dividend and I want to say o t dividend reporting form in TT in Box 7 it showed a -0.30. TT did not like that, but I felt weird changing it to a zero because technically it was not accurate. I would suggest that if that kind of a figure is irrelevant, then TT should prefill it as such. Otherwise, TT is my go-to!

first, I buy the software every year - I files taxes for my siblings, seconds I was having many issues with an error, and it was not fixing it after I inputted the correct information. third I was not able to e-file because I file more than 5 people's taxes even using the online software because their taxes did not need to use the deluxe model! so this year I have to file my taxes my mail...not very happy about it.

It took me 30 minutes to figure out how to purchase and download Turbotax. This was both one for MAC and one for Windows. I DO NOT want to use the online version. Please make it easier. It is almost like you are trying to prevent me from using the download version.

Worst experience in several years of using TurboTax. Interface has changed; walk-through topic questions are more confusing than in the past. Interface feels incomplete. Seems over-simplified. Feels like something was lost in an attempt to dumb everything down. Now feels like a frivolous cellphone app. Will probably NOT use TurboTax next year.

It is getting better, although some questions and directions could be more clear, especially in the Pennsylvania section. Also, it kept prompting me to add a $45 Audit Defense even though I had already registered and received Audit Defense (with receipt).

Social Security and Pension areas were not readily available, I had to use the help menu for guidance. Schedule C was also difficult to get to. I will be ready next year to move faster now that I have familiarized myself with the program...if I remember how to find them next year.

I like TurboTax. I've been using it for years. With the guide, the usuage is mostly easy. There are times it is confusing. Especially when there is no guide lines. ie: I came across a section with no advice, the section asked for the difference between the federal taxable amoun and the state taxable amount. To enter the addition or subtraction of the difference. No instruction as to where these numbers come from.

This year was awful. Previous years have been easy...this year every step was more difficult and it seems you did that on purpose. Downloading was difficult, needing to have an Intuit account was onerous, and entering tax information was far more difficult than before. We don't file our state taxes with you because you are always wrong. We paid a fine for wrong numbers the only time we tried it.

I have counted on TurboTax to file taxes for many years. The prompts to buy add-on services was annoying. It's good to know where to click if I should want to buy a service, but being prompted so many times reduces my confidence that the TurboTax product is accurate and complete as delivered. Also, I prefer to manage my digital financial information. Using the online version of TurboTax means that a copy is there in addition to the copy sent to the IRS.