Good experience filing out the federal and state return information. BUT, the process of charging a $25 fee for filing my state return was exceptionally difficult. In the end, I had to open an Intuit account. No one else makes it so hard to charge $25 to Discover Card. Please fix this for my 2026 return!

I have used TurboTax for many years and I have no complaints about the results I get. However, the endless up-selling attempts are extremely annoying. How many times do I have to click that I do not want to upgrade the program version I use, or that I do not want to pay for expert advice or audit service so that the program understand that I don't want these things? Does Marketing believes that by annoying the customer he will eventually relent and buy something extra?

I found it very frustrating to find an additional $45 for opting for the $15 payment to be taken from my refund amount. Im sure many people pay your $45, but not me! I was able to call Branden in support who very kindly walked me through the process of finding out where this $45 charge was coming from on my file. We were able to delete this suspicious charge. Not happy about that!

There is a glitch in your Missouri software. I entered zero "0" on Line 2, Section 3 - Schedule C, MOA-A, Social Security Calculation, and kept receiving review errors with recommendations that didn't resolve the problem. It was never clear what we were supposed to do, and it became a frustrating experience with what should have been an easy return. We researched the topic on-line, and none of the Turbo-Tax troubleshooting sites adequately addressed the issue (the suggestions provided by TurboTax reps didn't work. After several hours of trying, we finally left the data cell blank, the problem resolved. The software should have either interpreted the zero "0" as none and left it blank or instructed us to do so.

I cannot understand why Turbo Tax has become so poor in the income section of !099 R. The program is unable to understant the entries and worse than that doubled my RMD so that I had a $23,000 prenalty for not withdrawing the required aount! I had withdrawn the exact amount from my IRA that was required but the only thing I could do was to start all over. After many hours of wasted time I was able to finish 1040 correctly and my state taxes. I have used Turbo tax since 1999 and this was the worst year with the program. I purchased the Deluxe and I prefer to use the Desktop version. The 2024 program had a few glitches with the RMD issue but nothing like the 2025. I waited until late February to start my taxes because I wanted all the updates to be in and take effect. Obviously I did not wait longenough. I will not buy Turbo Tax new year.

Could not efile state tax return even though I was willing to pay the additional fee, error message kept saying something went wrong with payment, even though I never got the opportunity to give credit card information. Also, in the filing section, too many times asking to print the returns - wastes a lot of time.

I had issues with the passkey chain and whether the data uploaded or not, that some 1099's were loaded twice, I found it confusing and frustrating. I also don't appreciate being asked multiple times to pay for additional services, especially to file the state return when I can go to the state website and file for free.

I didn't like it compared to past years, I forget why I have to buy Premier so i don't get charged so much at the end of filing my taxes. I had a few issues Turbo Tax, Like I needed to open my 2024 taxes & it had to update & then wouldn't let me in without the activation Key!! I don't keep the activation key for Taxes I already completed Last year, but I guess I learned my Lesson. Also why would I go on line to do turbo tax after I purchased the software? I kept getting pushed in the beginning to go with online version. maybe if it was free to file my taxes. it was difficult to add donations, last year and years before, I logged into intuit & filled out a form, this year I just didn't add anything due to time and difficulty with your system, kind of stressful & confusing through out.

TurboTax has been good. However, i feel my income was calculated incorrectly...I had to report a W-2G, but it wasnt income as i lost the same amount throughout the year...I was able to itemize my losses...However, the amount on the W2-G was added to my income and ended up putting me in the next tax bracket, even though it wasnt technically income, so i lost money from my refund. This doesnt seem right, so figured id share.

Purchased in early December but found that no forms or calculations and few features were available until January. Found the Forms tab in the menu bar was more useful than the Easy Step. The 2025 12k deduction from the BBB was not working in the What If page; did not do subtraction.