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Customer reviews for TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14) for
TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14)

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Showing 2,251-2,260 of 9,813 reviews
Mar 14, 2026
PaulB1211
4 out of 5 stars review

TurboTax makes it difficult at the end

Good experience filing out the federal and state return information. BUT, the process of charging a $25 fee for filing my state return was exceptionally difficult. In the end, I had to open an Intuit account. No one else makes it so hard to charge $25 to Discover Card. Please fix this for my 2026 return!

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 1, 2026
R3fromPR
3 out of 5 stars review

TuboTax Upsell Offers

I have used TurboTax for many years and I have no complaints about the results I get. However, the endless up-selling attempts are extremely annoying. How many times do I have to click that I do not want to upgrade the program version I use, or that I do not want to pay for expert advice or audit service so that the program understand that I don't want these things? Does Marketing believes that by annoying the customer he will eventually relent and buy something extra?

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 2, 2026
4KatD
3 out of 5 stars review

BEWARE of the $45 Charge*Pay with CC at End* Sale

I found it very frustrating to find an additional $45 for opting for the $15 payment to be taken from my refund amount. Im sure many people pay your $45, but not me! I was able to call Branden in support who very kindly walked me through the process of finding out where this $45 charge was coming from on my file. We were able to delete this suspicious charge. Not happy about that!

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 14, 2026
AWACS01
4 out of 5 stars review

Social Security Determination Glitch

There is a glitch in your Missouri software. I entered zero "0" on Line 2, Section 3 - Schedule C, MOA-A, Social Security Calculation, and kept receiving review errors with recommendations that didn't resolve the problem. It was never clear what we were supposed to do, and it became a frustrating experience with what should have been an easy return. We researched the topic on-line, and none of the Turbo-Tax troubleshooting sites adequately addressed the issue (the suggestions provided by TurboTax reps didn't work. After several hours of trying, we finally left the data cell blank, the problem resolved. The software should have either interpreted the zero "0" as none and left it blank or instructed us to do so.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 11, 2026
PNB2025
1 out of 5 stars review

Why has Turbo Tax become so bad!!

I cannot understand why Turbo Tax has become so poor in the income section of !099 R. The program is unable to understant the entries and worse than that doubled my RMD so that I had a $23,000 prenalty for not withdrawing the required aount! I had withdrawn the exact amount from my IRA that was required but the only thing I could do was to start all over. After many hours of wasted time I was able to finish 1040 correctly and my state taxes. I have used Turbo tax since 1999 and this was the worst year with the program. I purchased the Deluxe and I prefer to use the Desktop version. The 2024 program had a few glitches with the RMD issue but nothing like the 2025. I waited until late February to start my taxes because I wanted all the updates to be in and take effect. Obviously I did not wait longenough. I will not buy Turbo Tax new year.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 20, 2026
BigLee13
4 out of 5 stars review

State efile did not work properly.

Could not efile state tax return even though I was willing to pay the additional fee, error message kept saying something went wrong with payment, even though I never got the opportunity to give credit card information. Also, in the filing section, too many times asking to print the returns - wastes a lot of time.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Feb 23, 2026
Tigershark6
3 out of 5 stars review

not as good as it used to be

I had issues with the passkey chain and whether the data uploaded or not, that some 1099's were loaded twice, I found it confusing and frustrating. I also don't appreciate being asked multiple times to pay for additional services, especially to file the state return when I can go to the state website and file for free.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Feb 28, 2026
72Jenn
3 out of 5 stars review

Turbo Tax needs some work

I didn't like it compared to past years, I forget why I have to buy Premier so i don't get charged so much at the end of filing my taxes. I had a few issues Turbo Tax, Like I needed to open my 2024 taxes & it had to update & then wouldn't let me in without the activation Key!! I don't keep the activation key for Taxes I already completed Last year, but I guess I learned my Lesson. Also why would I go on line to do turbo tax after I purchased the software? I kept getting pushed in the beginning to go with online version. maybe if it was free to file my taxes. it was difficult to add donations, last year and years before, I logged into intuit & filled out a form, this year I just didn't add anything due to time and difficulty with your system, kind of stressful & confusing through out.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Feb 9, 2026
MichaelFrat
4 out of 5 stars review

Good but a concern shared

TurboTax has been good. However, i feel my income was calculated incorrectly...I had to report a W-2G, but it wasnt income as i lost the same amount throughout the year...I was able to itemize my losses...However, the amount on the W2-G was added to my income and ended up putting me in the next tax bracket, even though it wasnt technically income, so i lost money from my refund. This doesnt seem right, so figured id share.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Jan 29, 2026
Early 2025
4 out of 5 stars review

Useful but not until January.

Purchased in early December but found that no forms or calculations and few features were available until January. Found the Forms tab in the menu bar was more useful than the Easy Step. The 2025 12k deduction from the BBB was not working in the What If page; did not do subtraction.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.