ran thru the process three times - printed out for visual verification - found missed items the software "forgot" to ask for. Not onlty tthat, the "review" keeps trying to insert words as I am typing. The $40 surprise FEDERAL REFUND fee at the end was NOT explained in clear terms. The fee is ONLY IF THE STATE E-FILE fee was chose to come out of the FEDERAL tax refund. How hard is it to add those simple words to the instructions.

I had trouble with the desktop install. It had to do with signing in to my Intuit account. None of the options wanted to do anything, and I had to restart my install process. Also, I had trouble getting last year's taxable Social Security info correctly on the form. It kept not liking what I thought was the answer. I think that was more my thick head, not understanding the forms instructions and Turbo Tax error wasn't helpful but I finally got it corrected and was then able to efille ok. Sometimes the Guidance was redundant or not intuative to what I had entered. Seems like there was no problem with accuracy.

I found this years confusing. I struggled with the Medical part. When you turn 65 thru part of a year it needs to be a drop down whether this causes a problem or penalty. If I didn't have to use Cov Ca all year I should not be penalized the cost all year or even based on a full year income. That part was hard to understand. Property taxes also most pay a year but it is over a 2 year period. Like July 25 to July 26, yet your instructions don't address that like should I divide in half? Then also I do my mom's returns and since she never owes happy to use Efile, i do not want to efile State since cost $25 for no refund is stupid. I click free efile for feds but then it talks about cost for state and I am afraid if I click yes for efile feds I am going to get stuck paying to efile state when I do not want to. Clear that part up with options to efile only one.

Didn't ask for health insur premiums deducted from pension. Had to search for place to record State est tax advance payments on fed return. WHy on fed return and not just STate????? Software would not recognize 2024 return transferred and saved from ol PC to new.

I have been using Turbo Tax for more than 20 year to help me prepare and file my taxes. This is the FIRST time that my forms were rejected. My expectation is that Turbo Tax not only guarantees that the forms are completed correctly and accurately, I also expect ZERO issues during the submission process. Given the fact that we are dealing with the US Government, you CANNOT approach the development of tax software using standard agile practices! You CANNOT assume that anything less than "getting it right the first time" is sufficient.

You need to keep on top of IRS rules and regulations. If I wasn't on top of new rules, I would have fraudulently got over a $5000 refund instead of $200. I had to pay your tax expert $50.00 to confirm my thoughts. Also, your Tier II tax Maximum needs updated. I pay you over $100.00 for tax software and I expect it to be right.

The download for tax forms is problematic. I've decided I will hand enter all data. Entering data from mutual fund cos is not intuitive. I should be able to enter all dividends, interest, capital gains from one account withou going to threer diffreent screens. Also, it would be nice to bre able to r4eference the account the numbers are for rather than having to look at reports and match them up.

It's a pretty good product. I've been using it for many years. The only reason I don't give it five stars is because I wish TurboTax had a message center where I could ask questions through the message center or email instead of having to take time out of my work day to place a phone call. I don't have time for that. Messaging or email would be much more convenient.

Very very disappointed that 2025 did not include its deductible. I feel the software has gone downhill over the past few years. The support for end users has decreased and results in users going to community chats outside of turbo tax for help. You can do better.

I usually am happy with turbo tax, this year the california portion form 540 is a problem. Form shows as an error and you have to guess what is missing, once you fill in the information is seems fine until you try to e-file and it says form isn't complete. when you ask to be notified when it's finalized it said no file seleted. California status shows no record of efile submitted even though turbo tax show sent and received. How do i verify file was actually completed.