I have been a long-time user of intuit products and have prepared my taxes using TurboTax since the late 1980’s. In years past, I have found the software to be very straightforward. However, the 2025 TurboTax Deluxe Desktop version has made an onerous annual chore far less manageable. The 2025 rendering is comparable to a beta version with plenty of bugs yet to resolve.

Had bugs where it would not let me e-file. There were no reason for the error alert I got when I was in forms view. I just deleted the form and started over and stopped filling out the form at the point I got the error code. Because my income was too much I could not take the education credit anyway. It then let me e-file after that. Took me 3 wasted hours figuring a work around. This is not the first time Turbo Tax has been buggy. I'm close to getting my tax software somewhere else. I am a retired CPA and I don't think most people would figure out a work around. If you research the problem I had, you will see many negative comments. Turbo Tax should have fixed it by then. I'm not going to pay them to fix their own software.

Won't accept my credit card because expires in Nov. Form 8453 scrambled and unreadable yet I have to print and mail in (with no explanation from you as to why form 8949 can't be filed electronically. Online help sucks. Several forms have unreadable entries when printed. I've used you since 2021. Won't be back next year.

Easy to understand and direct yourself to the fill in the proper information. TT provides all the details needed to complete your tax forms. On line assistance is available with a single click. Always accurate, TT will let you know if a something doesn't look correct.

I love Turbo Tax but this year decided to pay one of the MD Tax return fee with a credit card. all went fine until I had to enter the expiration Date which was 12/29. I could enter everything else except the 12 in the expiration date. I could go up to the 08 month but could not enter anything after 08. I ended up using another credit card that was 05/29 and it worked fine. Possible bug?

I've used Turbo Tax foe many years. This year I had trouble reviewing the things I inut into the program though when I went to forms I could find things. I will continue to use Turbo Tax though because, in the end, it is a program pretty easy to follow and use.

It was fine. I did not use any assistance for taxes. I did call customer service when the software would not accept the month of expiration of my credit card to pay for state e-file. Before calling I had tried going back a few slides and restarting from there to no avail. However, when the representative came on the phone and I repeated the steps to go back a few slides to describe what was happening....IT WORKED! No rhyme or reason but I got it filed

Great program. However, my return was rejected because I had a typo in the employer ID number. Turbotax did not read the scan of the W-2 perfectly. Also, Turbotax should be able to check that during the review. All they have to do is check it vs the previous years return like they do for many of the numbers in the return. Thanks.

I have obtained a 6 digit PIN from IRS+ID.ME, however, the version of Turbo Tax only allows for a 5 digit pin. I used the PIN from last year and my return was rejected. Turbo Tax is trying to force/push us into paying for the other versions. I'll just file directly from the IRS website or take it to an accountant.

Too much marketing when first opened trying to sell assistance. Tech support is already included so why try to market more at the outset. Appears as though focus is more on marketing assistance than tax preparation. Have been using Turbo Tax for many years, this year not so impressed as QCD questions were eliminated and requiring tehnical support which was never needed before. Shame on the marketing greed?