Terrible guidance. I used to get some credits that I am not able to get now. You gave no easy way to figure out why the program kept saying I was not eligible. I wasted hours looking up material instead of getting guidance for multiple questions on the program

product was easy to use but i was surprised it did not ask for banking information . routing and account number until just before filing it really should have asked for this info as you finish up the federal tax forms like during the review. i went to the form itself and entered the info only to find out it could be done after completing the state taxes just before sending off the return

TurboTax is the program I trust to be thorough, helpful and smooth. The step-by-step process helps make sure that you address all the required areas, plus tips for saving on taxes where appropriate. I keep coming back year after year - it even uploads last year's return and remembers cumulative data.

30+ year user. Product is still somewhat helpful, but woefully lacking in terms of completeness, accuracy consistency. So many features are not ready for use, My returns have been rejected on multiple occasions because TT wasn't ready. The ability to use TT early version before the end of a calendar year to forecast taxes and make decisions on IRA withdrawls or not is absolutely useless. Also, while carryover data from previous returns is a timesaver, it seems like every year I have to go back to a previous return and gather some piece of info that never got transferred.

as usual turbo tax came thru. taxes filed (both fed and state) and process was fairly easy. i'm not very good with computers but always get them done. would love to see the feds & state tax programs ended for people headed toward 90. jump on that turbo tax and aarp. thanks.

Have been using Turbo Tax for over 25 Yeats and have always been very happy with it. This year, however, I had numerous instances of being unable to "open" a file to continue working on it. Not sure if it has anything to do with using a Mac for the past two years instead of a PC. Also had issues when trying to delete duplicate pages. It asks near the end of one section after going through error check to enter the info in Box 1 for three of my retirement sources. After doing so, even though I had already downloaded from the various institutions, I saw that it put in the amounts twice. So had to delete those duplicate forms in the return. In addition, when entering my credit card info to pay for the state return, I had to go through the "expiry date" on my credit card month by month to get it to accept "11" as the month. Not sure why this was happening, but sincerely hope I don't encounter this again next year. Still an awesome product.

For the in-line tax entry, you have options to compute estimated taxes for 2026. Unfortunately, at that point in the process, the information is not available if I use the 2025 as a guide. So, I will return to that portion after finishing a first cut of the 2025 forms. I think the estimated tax computation should be available after the 2024 is done. Also, some widows for entry of dividend, interest info do not have the name of the current institution being currently done. Adding that may help.

Thanks for your good employee's like Anila, McKala,, Ttyreon and other's who all helped me thru multiple rejections of my forms.. Biggest problem was Form 1116, foreign tax. That was your problem not mine. One simple input improvement you could make. If you you have multiple income forms like 1099's , don't make me continually have to wade thru to type it myself via unnecessary pages. At the start of the list of income subjects just put a box for each one to denote how you want to input it.

Unfortunately, this no longer supports Windows 10, and it now requires Windows 11. I didn't know that when I purchased it. I had to buy a new computer just so I could do Turbo Tax. Also, it wasn't able to correctly handle having multiple 1098 forms for my mortgage. It didn't know how to handle the loan being sold to another company, and it didn't correctly handle the loan amount because the loan amount was over the $750,000 cap by the feds.

I had an issue trying to print the State return for Ohio (message: "currently unavailable to view, print, or download"). It was not clear which forms were missing. After to experimenting, I found that it turned out to be due to R.I.T.A. forms. It took me several hours to find this. As soon as the "R.I.T.A. Form 37" form was added the above error message appeared. After removing the R.I.T.A. form, the error message disappeared. There are numerous reports of this issue spanning several years. The error message should be clearer / more precise about the issue. Also unchecking the R.I.T.A. option in "Step-by-Step" does not work - it has to be handled in the "Forms" mode. This exacerbated the issue described above.