I have used Turbo Tax for 15 years and found it less clear this year. Also, when I went to upload my financial information from my broker it took me to a retail site's information. I triple checked that I was typing the correct account number but it took me to a different account each time.

Tax software works well but you have to pay attention and know something about whats needed to file. I almost missed reporting my SS income because I expected the software would prompt me for this info. I would not recommend this for complete novice as basic filing knowledge is required.

I am not alone in saying Intuit put out a product that was NOT ready. There are too many problems and not everyone at my retirees breakfast club had all of the same problems. Some when they attempted to carry over 2024's information it did not populate the 2025 form lines. Intuit should notify us about the NY forms problem. Instead in fine print it says ny final forms not available. Disgusted and frustrated.

This was the 1st time Turbo Tax was not so good. At the end of filling it did not wanna to allow entering the credit card number. Afterwards it did not let me submit the Federal tax. It was always pointing to the same question. The "Tax-exempt interest" from last years tax (2024). Your explanation about it was very poor and cost me a lot of money, because it was not accepting the values I had entered. So, I had to change it to a value ($) that I picked up from a the tax returned of last year from (2a and 2b). Then it accepted it. In other words it sucked. The imports did not work either. It was a very bad software.

the downloading online of income from financial institutions changed for the worse from nay prior years, causing stopping our processes, wasting time, and then having to call TT tech support for a workaround solution -- until TT could get your error fixed!!!

tax prep was smooth and easy but got into an endless loop when trying to e-file the CA state. it indicated my $25 payment did not go through. It thought it needed to download the state taxes again but it already had. Only solution I could find in the help was to go through a long process of completely removing Turbotax as administrator and re-installing. Such a huge disappointment! Very worried that next return I do will run into same problem.

I have used TurboTax for about 15 years. I don't think it's as good as it used to be. I had difficulty getting the 2025 desktop edition to capture the relevant details of my 2024 return. I had a hard time figuring out why there were additional deductions being taken and had to research this on my own, could not find an explanation in TT, if it was there. I think e-file for states should be included for the price, and not have to pay an additional fee.

THis year, getting the program was different--instead of downloading the program onto my computer with the ability to transfer last year's information, I was talked into using the online version and wasted time typing in info that was usually transferred from previous returns.

I like using Turbo Tax. because it is quick, accurate and easy. However, I tried to e-file and had error on submission and I did it twice. I am mailing my forms in instead. I am not happy that I paid $50 for e-filing the state and now I am not e-filing. I really would hope for a reimbursement.

Product works fine for basic tax filing. It does NOT import information from prior year's tax filing which would have been very helpful. It does not cover things like foreign taxes paid. It asks for some information but does not adequately explain what it is asking for or how to enter it correctly. When the check return function is used, it asks for additional info but it does not explain what it needs. Where it asks for information from prior years' returns, it should be importing this info from prior year's Turbo Tax filing.