Uncertainty at this point Because I had a bad experience with the online version (Disingenuous a ripoff) which allowed me to prepare one return only, therefore as per the suggestions of representative at Turbo/tax, I had to buy another version which is this, and at this juncture i haven't had the opportunity to see if it allows me to prepare additional returns.

Terrible guidance. I used to get some credits that I am not able to get now. You gave no easy way to figure out why the program kept saying I was not eligible. I wasted hours looking up material instead of getting guidance for multiple questions on the program

I've used turbo tax for years. Why doesn't turbo tax offer the options to file and mail your state return in order to avoid the fee? They already received my money for the software. No I don't want to file later, I want to mail the return myself and they should provide the proper mailing address. Super unprofessional!

Your program is bugged when it comesd to ticket sales. I followed all the directions and received confusing forms to "make the numbers add up". I posted on your message boards and luckily someone walked me through the process to get around this and report them properly. Please fix h 1099-K process for companies like SeatGeek for next year, i.e. explain what you need to be taxed on and what you don't.

Unfortunately, this no longer supports Windows 10, and it now requires Windows 11. I didn't know that when I purchased it. I had to buy a new computer just so I could do Turbo Tax. Also, it wasn't able to correctly handle having multiple 1098 forms for my mortgage. It didn't know how to handle the loan being sold to another company, and it didn't correctly handle the loan amount because the loan amount was over the $750,000 cap by the feds.

Went smoothly with data entry. Don't like the that the state portion was not able to print to for file by mail.. instead you want to sell me a e-file state for 25.00 dollars. Not interested in that so Turbo Tax made it difficult to file by mail. Booooo

There is always something. Most years an error pops up and says Line xx needs information. However the pop-up gives mo information as o what is needed on what form for what reason! That did not happen this year (yay!). Instead, it played games at filing time. I chose e-filing for Federal, but chose not to e-file state since paying $25 to get a $50 return more quickly is silly. The app gave no option for printing the state return! After multiple cycles back thru it, and checking on the Help web pages, I found no answer. Finally I backed up and said I was going to file my FEDERAL by mail. That finally got me a prompt to print my State for filing by mail! Why hide it?

On the whole the software is excellent. I nicked it one star because when I double-click my return on my desktop the program opens, but no page appears. This happens even if there are updates offered and I click to update the software. The only way I can get updates or my return to open is if I start the software from the dock or from the applications folder. Then I have to select Open from the File menu and select my return. At that point i am offered Updates (which will download and install) and my return opens. The other issues is that I then have to go through sections of my return I've already finished rather than being taken to the place where I left off. I'll probably use an open-source tax program on-line next year to try to avoid these recurring problems with TurboTax.

Overall a great product. I feel very comfortable being led through the many fields. Only complaint is that to file state, I have to pay $25. OK, that is not too bad. But it's really bad that you charge a fee of $40 to have the $25 taken out of my federal return! Come on, a $40 fee to pay a $25 bill? It's just wrong. I undid it and charged to credit card.

I was lied to too. I had issues filing at the end. I ended up working with several techs. They assured I'd be reimbursed for upgrading. They were trouble shooting why the file wouldn't send. They hoped that upgrading the version I was using would fix the issue. They gave me a code to submit for a refund for 70 dollars. I got an email fairly quick denying it. I ended up spending nearly 3 hours with a tech named Paul working on the issue.,