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Customer reviews for TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14) for
TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14)

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Mar 14, 2026
mmmmeeeeeToo
1 out of 5 stars review

This years TurboTax desktop had significant issues

This years TurboTax desktop deluxe had significant errors in the software that resulted in having to delete forms and reentering them. This included both 1099-INT and 1099-R. The problems arose out of Turbotax corrupting these forms when the return was saved. It scrambled information between multiple 1099s which were form the same issuer. This widely changed the tax calculations. I could not simply correct the forms in the software and save. It required deleting all the 1099s from a given issuer, saving, reopening (sometimes deleting them again) and saving. At one point I had to delete the return and start over. This is the buggiest version of TurboTax I have ever worked with. I also ran into information dialogs that were incorrect but did not effect the return.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Feb 8, 2026
VieraTom
4 out of 5 stars review

It gets you there, but annoying bugs along the way

On the whole the software is excellent. I nicked it one star because when I double-click my return on my desktop the program opens, but no page appears. This happens even if there are updates offered and I click to update the software. The only way I can get updates or my return to open is if I start the software from the dock or from the applications folder. Then I have to select Open from the File menu and select my return. At that point i am offered Updates (which will download and install) and my return opens. The other issues is that I then have to go through sections of my return I've already finished rather than being taken to the place where I left off. I'll probably use an open-source tax program on-line next year to try to avoid these recurring problems with TurboTax.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 15, 2026
H A B
5 out of 5 stars review

Turbo Tax is very professional software

I have used Turbo Tax for many years. Very easy to use and follow. I like finishing my taxes getting Turbo Tax review and accuracy checks before submitting electronically . Electronic deposit of my refunds is a good safety feature. Once Federal and State are accepted, I feel I won't have to worry about too much. It gives you a complete cycle for submitting your taxes.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.

Jan 24, 2026
BOBANDMARTHA
5 out of 5 stars review

Long Time User with no plan to change

I'm very fond of TurboTax it works so well I've used it for several years and I really have no complaints I do not like the online version at all and I prefer to use the version that's downloaded to my computer every year it works well for me it always has and I do not want to change to the online version I wish you wouldn't keep trying to get me to do that every time I sign in

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 18, 2026
AnneeBee
5 out of 5 stars review

Taxes made easy and less stressful.

Love TurboTax. I have used it for years. It is easy and walks you through each step. When you use the product year-after-year, it populates information and compares from previous year of filing. The product will alert to errors and determine your risk. Love the ability to download from financial institutions, so you can rest assured that the information is accurate. It removes the stress of completing taxes and makes the process much easier.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.

Feb 16, 2026
JustineBu
3 out of 5 stars review

Doesn't work for State and not good for IRA income

The state tax was wrong. I did my taxes on the State's website and it gave me a MUCH different result. I will not buy the state again, it was a waste of time and money. The IRA entries for Federal are confusing and don't provide any help. Why do they ask for the amount from form 5498 when it isn't available until May? Is it even necessary, I am not over 73, so there is no reason to include this information.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 15, 2026
mountainaire
5 out of 5 stars review

Turbo Tax Program is Great

The 2025 version of Turbo Tax seemed a little confusing this year. It also kept giving me an error message on EINs which I reviewed and re-entered without success. This is the first time in over a dozen years that I had this issue and was not able to electronically file. Overall the program is good and I will continue to purchase.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 26, 2026
wmgoat
4 out of 5 stars review

filing choices need to be improved

Worked well but you need to make filing via us mail easier. Not all state returns require efile, and GA allows us to mail our return in a return if nothing is owed. Once I chose efile I could not go back to change it Perhaps under each filing, use check boxes for method of filing, choices could be efile and file via us mail. then based on choice, TT could go down that flow path.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 23, 2026
chapmando
1 out of 5 stars review

not a happy camper

very upset that you did not support Windows 10 for at least 1 more year. also the refund amount did not match the one I got whlle online with Turbo Tax. the software version was less. I also now have to ask for a refund for Deluxe online because I ended up having to install it on a windows 11 machine so I do not want to pay for both. one last really really irritating thing is that I never received the emails when I tried to do efile on website. I am just not a happy camper at all at the moment

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 11, 2026
D Hardy
3 out of 5 stars review

Disappointed long time user

I have used Turbo Tax products for several years. I was disappointed that "It's Deductible" was no longer available. Calculating charitable deductions wasn't as easy or seamless as previous years. Unfortunately, I will have to explore other options for next year.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111