I have used Turbo Tax for many years and appreciate this product for my federal return. However, I feel it the Wisconsin Tax Return could be improved. For example, this year there was a question about choosing between deducting state retirement benefits from income OR utilizing other deductions but no recommendation as to which choice would be better for our situation.

The program itself is great when it works. I got all the way through, put in my credit card, my payment was accepted and then the program would not let me submit my tax returns!! You need to have an on line chat person available for your customers who pay for your product!!!

Features/Sections not available when product purchased in January, bugs in software, some drop down fields do not function properly some forms do not update properly when revisited/Modified. May go with another software next year or return to doing it myself and filing paper

I didn't like being told after the fact that i would be charged $100 and $40 as a maryland resident for a refund transfer service. I also did not like that very sensitive and confidential information was being shared with some unknown company (santa barbara tax products group). I trust intuit but have never heard of santa barbara.

The UI for the online versions did not allow me to choose anything other than Expert Assist, which I didn't need and was twice the cost of the desktop version I ended up purchasing. I did my return twice: once online, and when I realized I couldn't file without paying for the superfluous Expert Assist, I had to do it all again on the desktop version. V. frustrating

After years of using Turbo Tax, I may be looking for something else next year. It loaded extremely slow and messed up other programs I had running. The worst part was the message I got when I tried to add in a new form I had received. It would say something like " We recommend you continue working where you left off" and then it would block me from entering what I needed to.. I often had to logout/shutdown and start over, which we all knowtakes forever. Very frustrating!

Quite a few bugs this year. Clearly the quality has gone down hill. Many instances where I had to copy data from last years tax return in this years. Also The debacle of how the schedule E pop up behaves is a bug that needs to be fixed!!! If you do not know what this is, shame on you! Google it or ask an AI about problems with Shedule E, you will be suprised you shipped with this poor behavior (I sure would not).

for us old people, you have shrunken the text size over the years and have lightened the print. Ithe text needs to be larger and darker, go back to being able to enter 1099 div and interest without constantly gfoinf into to click what kind, clic, skip import, then clicking on continue. was easier before you entered your interest on 1099's didnt have og hu all the click here and tee . But definitely MUCH LARGER PRINT AND A DARKER FONT. FOR ALL OF US OLE PEOPLE WHO HAVE BEEN THE LOYAL USERS OF YOUR PROGRAM. THANKS. PLEASEEEEEE I COULD BARELY SEE THE INFORMATION.

The product itself is mine. The misleading information regarding using a portion of the federal refund to pay for the state filing fee and prep cost, without properly explaining how it would go through a third party and all the hassles that go along with that is infuriating. To the point that I am considering no longer using your product as there are plenty of other tax preparation options on the market.

Not good!!!!! I got an IDN-181-01 reject. Your instructions said I failed to input the IRS assigned PIN for 2025. I went to the IRS website and found it. Your instructions said that when I reopen the file it will identify the problem and direct me to where to fix so I can refile. NOPE!!! It doesn't!! So now I can't find out were it needs to be added.