Skip to Main Content
Sams Club
Sams Club
Customer reviews for TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14) for
TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14)

Member photos

Sort by |
Showing 2,011-2,020 of 9,813 reviews
Feb 17, 2026
Margie Z
4 out of 5 stars review

State Tax Return needs improvement.

I have used Turbo Tax for many years and appreciate this product for my federal return. However, I feel it the Wisconsin Tax Return could be improved. For example, this year there was a question about choosing between deducting state retirement benefits from income OR utilizing other deductions but no recommendation as to which choice would be better for our situation.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Feb 8, 2026
WDINANN
3 out of 5 stars review

Paid for Filing/System Froze

The program itself is great when it works. I got all the way through, put in my credit card, my payment was accepted and then the program would not let me submit my tax returns!! You need to have an on line chat person available for your customers who pay for your product!!!

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Feb 9, 2026
Going to HRBlock01
2 out of 5 stars review

Buggy software expensive and bloated sales

Features/Sections not available when product purchased in January, bugs in software, some drop down fields do not function properly some forms do not update properly when revisited/Modified. May go with another software next year or return to doing it myself and filing paper

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 19, 2026
eddie155
1 out of 5 stars review

Unannounced $100 Transfer charge

I didn't like being told after the fact that i would be charged $100 and $40 as a maryland resident for a refund transfer service. I also did not like that very sensitive and confidential information was being shared with some unknown company (santa barbara tax products group). I trust intuit but have never heard of santa barbara.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 11, 2026
annoyed07
1 out of 5 stars review

Online turbotax is a ripoff

The UI for the online versions did not allow me to choose anything other than Expert Assist, which I didn't need and was twice the cost of the desktop version I ended up purchasing. I did my return twice: once online, and when I realized I couldn't file without paying for the superfluous Expert Assist, I had to do it all again on the desktop version. V. frustrating

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 13, 2026
Barbara from Texas
2 out of 5 stars review

Not a good year for Turbo Tax

After years of using Turbo Tax, I may be looking for something else next year. It loaded extremely slow and messed up other programs I had running. The worst part was the message I got when I tried to add in a new form I had received. It would say something like " We recommend you continue working where you left off" and then it would block me from entering what I needed to.. I often had to logout/shutdown and start over, which we all knowtakes forever. Very frustrating!

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Feb 11, 2026
DanSillyNameRequirement
3 out of 5 stars review

Still OK, but getting worse.

Quite a few bugs this year. Clearly the quality has gone down hill. Many instances where I had to copy data from last years tax return in this years. Also The debacle of how the schedule E pop up behaves is a bug that needs to be fixed!!! If you do not know what this is, shame on you! Google it or ask an AI about problems with Shedule E, you will be suprised you shipped with this poor behavior (I sure would not).

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Feb 8, 2026
CRAZT GRANDMA
3 out of 5 stars review

LARGER FONT AND DARKER PRINT,

for us old people, you have shrunken the text size over the years and have lightened the print. Ithe text needs to be larger and darker, go back to being able to enter 1099 div and interest without constantly gfoinf into to click what kind, clic, skip import, then clicking on continue. was easier before you entered your interest on 1099's didnt have og hu all the click here and tee . But definitely MUCH LARGER PRINT AND A DARKER FONT. FOR ALL OF US OLE PEOPLE WHO HAVE BEEN THE LOYAL USERS OF YOUR PROGRAM. THANKS. PLEASEEEEEE I COULD BARELY SEE THE INFORMATION.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 8, 2026
PJW filer
1 out of 5 stars review

Product itself is okay, the misinformation is not

The product itself is mine. The misleading information regarding using a portion of the federal refund to pay for the state filing fee and prep cost, without properly explaining how it would go through a third party and all the hassles that go along with that is infuriating. To the point that I am considering no longer using your product as there are plenty of other tax preparation options on the market.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Feb 11, 2026
Padraig76
2 out of 5 stars review

Turbo Tax is Not helping me fix my problem

Not good!!!!! I got an IDN-181-01 reject. Your instructions said I failed to input the IRS assigned PIN for 2025. I went to the IRS website and found it. Your instructions said that when I reopen the file it will identify the problem and direct me to where to fix so I can refile. NOPE!!! It doesn't!! So now I can't find out were it needs to be added.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111