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Customer reviews for TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14) for
TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14)

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Showing 1,931-1,940 of 9,813 reviews
Feb 27, 2026
PPeterm
3 out of 5 stars review

Issue with Software

There is a software issue with Form 5695. I initially made a mistake and hit yes on improvements of panelboards, etc. and then went back and hit no once I saw my mistake but did not catch that the program gave me a $1200 credit instead of the $600 that I was entitled. The program said I had no errors. I e-filed and it was rejected both Federal and State. I had to go into forms and correct the error manually and then efiled again.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 14, 2026
NameHasAlreadyBeen Taken
3 out of 5 stars review

Turbo Tax is mostly good

would not let me file state taxes due to error "Form 1099 -R (institution name) Box 14a for electronic filing, NYS withholdings cannot be greater than or equal to gross distribution or state distribution". the internet chatter said to place the value of box 2a into box 16 if boxes 1 and 2a are of same value. Maybe turbo tax should be fixed to prevent this since it's apparently been happening for years. also it stinks that they got rid of the It's Deductible.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Feb 8, 2026
Beijingtom
5 out of 5 stars review

Old people can understand Turbo Tax.

I am an 83 year old male who wanted to see if I could file on my own instead of paying hundreds of dollars to a CPA. I tried to do it on my own but I got stymied when it came to stocks. I tried Turbo Tax and they walked me through each expense. It was easy and actually fun. Will use them for my 2026 filing also.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Jan 27, 2026
Insectboy
4 out of 5 stars review

Good, bad, and ugly

Like the desktop version. Downloading and getting it to run was a bit difficult. DESPISE that TurboTax is trying to force me to use an online version. Too many "safe" sites have been hacked and information stolen. My health insurace company was hacked and my medical reecords stolen, Tere was nothing I personally could have done to prevent it. I do no trust my financiail records to be stored online

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Feb 28, 2026
AndyR227
1 out of 5 stars review

BRING BACK ITS DEDUCTIBLE

Was enrolled in the plan that autobuys the new year every year, but did not know that you discontinued support for Its Deductible mid-year (after I had been entering stuff into it all year). Why would you cancel a tax product mid-year?! I wouldn't have renewed if I'd've realized you got rid of it. And to do that without telling me is even worse. In addition, my initial return was rejected because of not including the right number of Form 1116. Isn't that what the software is for? To determine which forms to file? How can you check the return for errors, then not include the right forms? I resubmitted today, after an update, but this is ridiculous. You determine which forms to include, not me, and you apparently did it incorrectly. How can I have any comfort in your software if you screw up basic things like that? I will be moving to a different provider next year, after being a loyal user of Turbo Tax for decades.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Feb 24, 2026
Unhappy Longtime User20
2 out of 5 stars review

Can't handle large mortgages, Requires Windows 11

Unfortunately, this no longer supports Windows 10, and it now requires Windows 11. I didn't know that when I purchased it. I had to buy a new computer just so I could do Turbo Tax. Also, it wasn't able to correctly handle having multiple 1098 forms for my mortgage. It didn't know how to handle the loan being sold to another company, and it didn't correctly handle the loan amount because the loan amount was over the $750,000 cap by the feds.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 19, 2026
ED AN
2 out of 5 stars review

Canadian Pension

What is this ongoing issue with the "Canadian Pension Plan" that was never input through the menu but keeps showing up on the 1099 R page. It will not go away cannot delete. Followed online advice of other individuals to clear out the issue to no avail. THIS NEEDS TO FIXED!!!!

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Feb 11, 2026
AdviserPT
5 out of 5 stars review

Easy to Use

Easy to use as I follow the 'guide me' procedure. However, was disappointed that some areas (valuation of items donated feature) were not ready when the product was released. I rely on this to value my donations to local charities partiucularly as affects state taxes.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 28, 2026
Jimmy9G
3 out of 5 stars review

Very hard to Figure- NO CD

I found it difficult to go to each section. Especially difficult finding and filling my 1099-R for my Federal Form. Paying extra for the Federal, State and $60 for something I do not remember authorizing, The program should be available on CD. I found it difficult to add the program on my laptop (second install).

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 6, 2026
error in state filing
2 out of 5 stars review

errors in state filing

MA tax filing continually kicking out an error and refusing to file the form, tho it is correct. The error occurs as a final step, after you have paid to file electronically, and you can only file manually. Searching for help finds the same error with pension payments occurring for many years

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111