TurboTax is easy to use and the interview style is good. I especially like that the software checks for errors and helps me make corrections. Going forward I would like to see an AI tax specialist integrated into the software to answer questions that I come, as needed.

My initial download had bugs. It hung up when trying to install updates. I had to reinstall a new copy after first having to uninstall my old copy. It took about a half day wasted to get this all done. What a giant waste of time. Another continual problem with TT is that they change the user interface every year--The changes are in areas that do not need to change, such as entering income. The enter income interface this year was particularly bad. It couldn't learn that I wanted to enter data myself, not download it.

I like Turbo tax and have used it for years. This years version is irritating when it comes to options for e-filing since you only get an option to e-file Federal and State. Why would I pay $25 to e-file a state return when I owe the state $27? That is almost 100% of my tax bill. I will continue to mail in state returns with a check until they are free.

It is a great product. I have used it for many years. The only thing I had a problem with was getting it installed on my computer. I spent over 2 hours with a representative to get it to work. It all seemed so easy before. Wish it worked that way again.

I like turbo tax but there are errors in the program for filing an amended return for 2025. 1) it doesn't print the 1099-x form. all other forms print but only a blank page for it. Even with going directly to the form itself. 2) there are mixed messages regarding electronic filing for an amended return. The info indicates that electronic filing is possible but the step by step says it must be printed and mailed

Been using Turbo Tax for years. Plug in the numbers, and the software does the calculations by asking relevant questions. Saves money and never had a problem. Although start up can be a little slow, it always checks for updates so can have the latest updates. Can stop and go back to later.

I paid for a State Return to be downloaded and e-filed to Missouri. The program was successful in completing my State returns. It took my money successfully to pay for e-filing. I am not able to print my state returns. Your program says "Missouri returns is currently unavailable to view, print, or download because some of the forms haven't been finalized yet." But I recieved a status msg from Turbo Tax that they were successfully transmited and ACCEPTED by the State. WHY can't I view, print, download my returns?? WHY??? How do I know my taxes were completed correctly if I can't visually review them.

I have used TurboTax for many years. The changes to it this year were very confusing. Thank goodness for Rep. Coby (I could have the incorrect spelling) in Georgia. He was GREAT, WONDERFUL, FANTASTIC, and had more patience than anyone I know. He is definitely an asset to the TurboTax Association/Company. He deserves recognition!!!!!!!!!!!!!!!!

When I transfer last years file to this years, i would like to see all of the forms (ie 1098, w2, 1099's) that i used last year follow through as well. Then get a choice to delete the file or update with current information. Also there were several pop up screens that when selected came up with no information. When i asked for more help, the Ai was bringing up incorrect or unrelated information.

The interface gets worst every year. You mishandle the foreign tax credt. Lacks necessary features to properly handle state taxes. You mishandle government agency security interest for state tax reporting. You mishandle capital gains on US treasuries for state tax reporting. You hide the detail infromation entry in forms mode. You force many manual form overrides and splitting of imported 1099 data. Your verification code emails are blocked by Xfinity.