i believe that Turbo Tax should be able to accept all the information when you sell it to me - not have to wait, and check back when I can add data to my forms. Last year was the same - don't sell Turbo Tax until I can add all the information. When I requested to get notified when section was ready it was for the wrong section. If Turbo Tax is supposed to be able to do my taxes - they better be correct.

I been a long time user of turbotax. The same error message kept coming up when I made the corrections preventing me from e-filing. I couldn't find anyone to contact unless there was a charge for the service. It is disheartening that you buy the software and any other services there is a charge for it the price of state return,I thought it was a free e-file, when purchasing the turbotax software.

The software makes it easy to file taxes and I don't need to spend money on an accountant to do it for me. There were some changes this year to the software that made it a little more confusing entering 1099-B information. For employee stock RSUs, there was no Stock (Employee) option - just Stock (Non-Employee). I also felt like the entering of 1099-B information was not as straightforward this year as in years past.

I Downloaded the Utah State Tax. 1. State Tax information does NOT show on the, review return, print return, or save return areas. 2. The State Social Security Worksheet is incorrect. 1. the multiplier you use on line 7 is 0.045. On the Utah State web site worksheet, the multiplier is 0.0455. 2. Steps 10 and 11 are NOT included in your process. Step 10 has one multiply line 9 by 0.025 Step 11 has one subtract the amount on line 7 from the result on line 10. That result is then entered on the State tax form TC-40A Part 3 using code AH. That result is then entered on the TC-40 line 24.

You need to make it clearer, how select either guide me, or select sections. You also need an email for techincal issues. Your software would not take my Utah 1099-R box 15 field. Issue was on my form it has UT/XXXX Your software would only take XXXX with no UT/. Your software used to have a link to the IRS forms to get more details. With this one, when I click on Forms, it only shows what I have added.

Did not use expert help. Tax program worked fine, but when I got to payment page for filing state return, the credit card page dropdown box for expiration month would not accept my month (12) after trying continuously for many attempts. All credit card info was correctly entered otherwise. Oddly, when I tried another credit card it all worked. Very strange and frustrating.

I love the desktop version, I've used it for over 25 years, and rarely have a problem. This year, I tried the online version with the same information I eventually used in the desktop version, but it wouldn't transmit my return; I kept getting an error: Our records indicate that you are not entitled to e-file one or more formsets.

Purchased the desktop version but tried the "upgrade" online offer. BIG MISTAKE! After 2 hours online, I was still not ready to file, so I decided to quit and go back to the desktop version. So many issues online, from importing last year's info to updating the forms and importing for financial institutions. Stop changing what works and focus on getting it right the first time.

I've used it for many years, and it always worked perfectly. Today however, there was a bug in the system...I couldn't enter "stuff" into TurboTax on a particular screen (Federal Carryover Worksheet) I ended up talking to one of your tech support agents, and she was GREAT. Chavmasha (spelling??) knew what she was doing, was polite knowledgeable and VERY helpful.

TurboTax Desktop is extremely thorough and accurate, especially for more complex returns involving self-employment, deductions, and debt cancellation. The Smart Check feature helped catch issues I would’ve missed, and once everything was entered correctly, the refund calculations updated instantly. The process can feel overwhelming at first if you have Schedule C income or special situations, but the software ultimately does what it’s supposed to do and gives confidence that the return is complete and accurate. Best suited for people who want full control over their return.