Skip to Main Content
Sams Club
Sams Club
Customer reviews for TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14) for
TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14)

Member photos

Sort by |
Showing 1,811-1,820 of 9,813 reviews
Feb 7, 2026
DaveM0873
5 out of 5 stars review

TurboTax is dependable and gets the job done.

I was offered to use the online version for free this year (2025) and I encountered two issues. The first one was with entering the State Payer ID numbers for KY from two 1099s. They were 6 digits, but I had to go back and add 3 zeros to make them 9 digits before the TurboTax online version would pass the final review step. The second problem was when I attempted to run the verify step which uses the previous year's information, the online version couldn't find the 2024 return information. The Help database suggested I open the desktop version and use a feature option "Fix My Return" which I could not find, or 2nd, print the return and mail it. I elected to abort the online version and prepare our return using the Desktop version which I had previously purchased. Regardless, I'm still a committed fan of TurboTax.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 5, 2026
E Catherine
4 out of 5 stars review

TurboTax charges

I was filing my granddaughter's tax return, which had a state (Minnesota) return. I purchased the Turbo Tax program at a local retail store with a $10 rebate for filing my taxes and one free state tax return. When I went to e-file her return (before filing my own return) not only did charge $25 for the Minnesota state return, it applied my rebate, resulting in a $15 charge placed against her refund.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.

Feb 7, 2026
SuDu21
4 out of 5 stars review

Issue with filing status and AGI.

First time filing Married filing jointly. Last year both filed Single. On the Federal Worksheet for 2024, it combined our income for our AGI and showed the wrong filing status for 2024. It showed (2) MFJ. When I electronically filed my federal and two (2) states all three (3) were rejected because couldn't correctly identify me because the wrong AGI was populated. Did I do something wrong, or is this an issue with the Turbo Tax program. I would like to be advised of the resolution of this issue. I corrected the error and am now going to re-electronically submit only my federal at this time. Once it is accepted I will re-electronically file both of my states. I've tried several times to go back over the Step-by-Step instructions, but can't find where I populated my AGI for 2024.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Feb 16, 2026
Cubs_Fan
5 out of 5 stars review

TurboTax gives great results, with maximum refund!

I have been using TurboTax for many years now, and I have never had anything but great results...The guidance of the software allows for accuracy with such ease of use - all while giving assistance to any questions that may arise with links to help topics. The software always guides me to my maximum refund with a minimum audit risk - all while taking far less time than before I ever used this software!

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Feb 16, 2026
SchiroTheHero
5 out of 5 stars review

Turbo Tax is above all other tax filing systems

I have used Turbo Tax for multiple years (10+ years) and never had an issue. Last year i made a mistake and went with a different tax filing company and was severely disappointed. I tried to save a couple bucks by trying a different product and i paid for it in the end. I will allows be a Turbo Tax customer for now on.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Feb 6, 2026
fee46546464
4 out of 5 stars review

Intuits mistake

I've been using Turbo Tax for decades. As a professional and then personal. I am overall very happy with the program. Very easy to navigate and walks you through everything and has been very accurate. However, I am very disappointed that Intuit has gotten rid of ItsDeductible. I used this for clients and for my personal donations and the interface was extremely helpful. The fact that they just left us without any tool is unacceptable to me. I may have to find a different program to use next year if this isn't resolved as it was the biggest feature setting TurboTax apart from other programs.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 4, 2026
Olmurabis
4 out of 5 stars review

A bug related to resuming a return

I used the Desktop Mac version for TY 2025. I have used TurboTax for many years. I like how it imports all my previous personal information so I don't have to re-enter it. I also like how it shows me last year's amounts next to the current year's. This year I noticed a problem. After starting TT and progressing through the 2025 return, I saved my work and quit the program. The next day (and every day thereafter), after starting up the TT program, I could only begin a new return. It would not let me resume the return I had already begun. The only way I was able to resume it was by double clicking on the saved return, which is what I did.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 18, 2026
Fence Jumper
3 out of 5 stars review

Turbo Tax going backwards

Seem like Turbo Tax is slowly going backwards for explaining what is wanted for some lines on the tax forms. I opened one tab to gain some info or background to better understand what was wanted. It came up totally blank. Use to give Turbo Tax 5 stars but the past couple of years it has been losing my confidence.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 13, 2026
Budd2
2 out of 5 stars review

Looking for Alternative to TT for 2026!

Some of the prompts were terribly worded and confusing! Just a little more language would have cleared up a lot. One area of several that need improvement is with regard to RMD Income. Also, waiting until we tried to e-file, and then prompting us that transmission failed because we needed a TT update, was really frustrating and should have been produced BEFORE we're clicking the last button to complete the e-file!

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 8, 2026
junknickname
3 out of 5 stars review

State filing fee is a cash cow

Software works as expected. My issue is charging for state filing since the return is sent to the IRS who distributes it to the states. the Expense is in coding which i pay for when purchasing the software. There are no secondary transmission costs for the state so why charge other than grabbing a cash cow?

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111