I was offered to use the online version for free this year (2025) and I encountered two issues. The first one was with entering the State Payer ID numbers for KY from two 1099s. They were 6 digits, but I had to go back and add 3 zeros to make them 9 digits before the TurboTax online version would pass the final review step. The second problem was when I attempted to run the verify step which uses the previous year's information, the online version couldn't find the 2024 return information. The Help database suggested I open the desktop version and use a feature option "Fix My Return" which I could not find, or 2nd, print the return and mail it. I elected to abort the online version and prepare our return using the Desktop version which I had previously purchased. Regardless, I'm still a committed fan of TurboTax.

I was filing my granddaughter's tax return, which had a state (Minnesota) return. I purchased the Turbo Tax program at a local retail store with a $10 rebate for filing my taxes and one free state tax return. When I went to e-file her return (before filing my own return) not only did charge $25 for the Minnesota state return, it applied my rebate, resulting in a $15 charge placed against her refund.

First time filing Married filing jointly. Last year both filed Single. On the Federal Worksheet for 2024, it combined our income for our AGI and showed the wrong filing status for 2024. It showed (2) MFJ. When I electronically filed my federal and two (2) states all three (3) were rejected because couldn't correctly identify me because the wrong AGI was populated. Did I do something wrong, or is this an issue with the Turbo Tax program. I would like to be advised of the resolution of this issue. I corrected the error and am now going to re-electronically submit only my federal at this time. Once it is accepted I will re-electronically file both of my states. I've tried several times to go back over the Step-by-Step instructions, but can't find where I populated my AGI for 2024.

I have been using TurboTax for many years now, and I have never had anything but great results...The guidance of the software allows for accuracy with such ease of use - all while giving assistance to any questions that may arise with links to help topics. The software always guides me to my maximum refund with a minimum audit risk - all while taking far less time than before I ever used this software!

I have used Turbo Tax for multiple years (10+ years) and never had an issue. Last year i made a mistake and went with a different tax filing company and was severely disappointed. I tried to save a couple bucks by trying a different product and i paid for it in the end. I will allows be a Turbo Tax customer for now on.

I've been using Turbo Tax for decades. As a professional and then personal. I am overall very happy with the program. Very easy to navigate and walks you through everything and has been very accurate. However, I am very disappointed that Intuit has gotten rid of ItsDeductible. I used this for clients and for my personal donations and the interface was extremely helpful. The fact that they just left us without any tool is unacceptable to me. I may have to find a different program to use next year if this isn't resolved as it was the biggest feature setting TurboTax apart from other programs.

I used the Desktop Mac version for TY 2025. I have used TurboTax for many years. I like how it imports all my previous personal information so I don't have to re-enter it. I also like how it shows me last year's amounts next to the current year's. This year I noticed a problem. After starting TT and progressing through the 2025 return, I saved my work and quit the program. The next day (and every day thereafter), after starting up the TT program, I could only begin a new return. It would not let me resume the return I had already begun. The only way I was able to resume it was by double clicking on the saved return, which is what I did.

Seem like Turbo Tax is slowly going backwards for explaining what is wanted for some lines on the tax forms. I opened one tab to gain some info or background to better understand what was wanted. It came up totally blank. Use to give Turbo Tax 5 stars but the past couple of years it has been losing my confidence.

Some of the prompts were terribly worded and confusing! Just a little more language would have cleared up a lot. One area of several that need improvement is with regard to RMD Income. Also, waiting until we tried to e-file, and then prompting us that transmission failed because we needed a TT update, was really frustrating and should have been produced BEFORE we're clicking the last button to complete the e-file!

Software works as expected. My issue is charging for state filing since the return is sent to the IRS who distributes it to the states. the Expense is in coding which i pay for when purchasing the software. There are no secondary transmission costs for the state so why charge other than grabbing a cash cow?