software was decently easy to use but crashed multiple times. After the first crash, I was annoyed to find my previous entries weren't save. Who doesn't implement autosave in 2026? At least on the next crash, I had been hitting Save like it was 1999 and I was writing a term paper.

Overall I had an excellent experience except that quarterly income information was not saved after updating in the form mode. As far as I can tell that is the only way to add the information. Once updated again prior to filing the process was clean.

Overall, TurboTax was functional for me, though not always easy to use. Switching between Q&A and forms is awkward, without any link or drill from Q&A to the underlying forms and vice versa. The handling of active, materal participation in a vacation home rental business requires forcibly defeating the data entry process and putting in pro-rata amounts as if they were 100% amounts for rental expenses, because the program doesn't understand active, material participation by other than a real estate professional.

Entering the RMD should come before entering the 1099-R information. I had 2 1099-Rs from the same account and I had to redo the entries because the RMD was asked twice and became erroneously doubled. The work-around was to enter zero RMD for the second 1099-R.

Turbotax was much better and safer when Intuit sold in stores as full version CD Disc. Downloading takes way too long and is not as safe. AI is no help. Many many many other users have complained about not being able to purchase a hard copy CD Disc either. Intuit is just like other software companies, more concerned about saving money versus customer satisfaction.

I have successfully used TurboTax desktop for Mac for many years. This 2025 year, things went reasonably well, but with a few more hitches than before. The first issue was that TurboTax failed to complete its update, hanging on extracting the update. I had to trash the version I had and go back to the website to obtain the latest download. The second issue was that it failed to print vouchers or in factany information about my state estimated 2026 taxes. I needed to go to Forms, select the proper page, and grab a screenshot.

The application is getting worse every year. This year it closed up opening several times. Also, my touch screen could not be used on several - but not all - screens. Clearly a programming issue. And a testing issue. As for tax calculations, I hope it is right. But why would you say I planned very well when I applied all of my refund to estimated taxes? I didn't plan all that well, so get over it. Also, filling in this survey, the "suggested review topics" keeps bouncing all over the place and trips up what I'm typing.

Your software needs a refresh. There are too many times when forms are labeled untitled and included when not needing to be completed. also, qualified business income and deductions needs to be cleaned up. since a person's name appear in the name for the business it gets really hard and nearly impossible to know which business is under the drop down options of NAME NAME NAME or NAME. all being identical!

I have been using TurboTax for many years now. I am generally happy with the product. However, this year I thought the process of leading me through the return was not as easy to use as previous years and that some of the information I entered in response to queries did not end up on the necessary forms. Had to go back and add later.

overall good interface however your Help feature design is terrible. It is only providing pre-generated questions and options, and one cannot enter a question or search for a topic. Very very archaic design. I had to resort to using my account for ChatGpt to get the answers needed for Turbotax.