I have relied on TurboTax for many years and have consistently found it to be accurate and thorough. The software has effectively identified and addressed any potential errors or omissions, giving me complete confidence that my deductions are correctly entered and that all required income items are properly reported.

I have a government issued PIN. You never prompt me to enter it and I come close to forgetting it every year. Also you continuously ask me to file state taxes even though I live in Tennessee, a state that has no income taxes. Once you know I don't have to file, please quit asking.

Seem like Turbo Tax is slowly going backwards for explaining what is wanted for some lines on the tax forms. I opened one tab to gain some info or background to better understand what was wanted. It came up totally blank. Use to give Turbo Tax 5 stars but the past couple of years it has been losing my confidence.

The Turbo Tax software is great! I've used Turbo Tax over 25 years and in my opinion, the biggest blunder you've made is removing It's Deductible.. The Duck software is more user friendly, but it should have been included as a standard part of Turbo Tax rather than having it available for an additional fee.

Working with TurboTax is easy as long as one doesn't hit a software snag. That appears to be the situation since after completing the entries and requesting a print of the returns, all I receive are pages of misaligned scrambled letters, symbols and numbers. The worst thing, without paying $60 dollars there is no one to reach out to. Spending time to trouble shoot and failing to find a solution is unacceptable. But I am caught between a rock and a hard spot. Very disappointed with my purchase of Intuit Turbotax.

FIRST TIME I HAVE EVER HAD AN ISSUE WITH TT. THIS WAS REGARDING IMPORTING FINANCIAL INFORMATION FROM MY FINANCE CO. IT APPEARS THERE WAS AN UPDATE FEB 23 BUT STILL WAS AN ISSUE WITH THE "ALLOW" BUTTON FOR IMPORTING. I MANUALLY HAD TO TRY TO ENTER SAID INFORMATION AND NOT SURE I HIT ALL THE CORRECT FORMS. WE WILL SEE. THIS IS THE MAIN REASON I USE TT BUT IF THIS IS AN ONGOING PROBLEM I MAY HAVE TO SWITCH. MY RETURN IS EASY BUT NOT THIS YEAR.

The process of adding the personal IP PIN number from the IRS is NOT well covered in the software's guidance. I went through the trouble to find it from the IRS before I began doing the taxes with TurboTax. I expected that at the appropriate time (getting ready to do the e-file) there would be guidance from the software to take me to a prompt and allow the opportunity to input the IP PIN. That didn't happen. It took the IRS to reject the return first before I knew that there was a problem, then had to trouble shoot how to fix it. That should not have had to happen. Fix it.

The program itself is as good as always. my complaint is that you can't download to windows10. What the heck is that. I have used TurboTax for years and never had this problem before. This will probably be my last year for TurboTax since I don't want to buy a new computer.

The amount of upselling is very disappointing. The way you have to enter credit card info before you even start a state tax return....and the extra cost of filing the state tax return...with the additional costs going to a tax office is sometimes more economical

I used Turbo tax for several years and it is still my go-to solution. I prefer desktop version because of privacy and flexibility to use whenever I want to use. I don't like online version. However, I find this year's version is slower, sometimes change a page takes 20-30 seconds. Hope this can be fixed next year