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Customer reviews for TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14) for
TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14)

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Showing 1,651-1,660 of 9,813 reviews
Feb 10, 2026
DebbyMc
4 out of 5 stars review

Turbo Tax is great!

The tax experts were very helpful although I had one of the questions that did not fully explain what it meant and the experts could not find the problem. I was able to answer the question differently and the income went into pensions instead of other income. Problem solved! Thanks for the help from your team!

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Jan 26, 2026
HonestDad
3 out of 5 stars review

2025 Return

The software is accurate and ultimately gets the job done, but the experience is frustrating and unnecessarily manipulative. TurboTax repeatedly tried to push me between online and desktop versions, surfaced fees very late in the process, and attempted to upsell Audit Defense even though I had already paid for it. The constant upsells and confusing pricing screens make the process feel intentionally deceptive rather than transparent.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 14, 2026
eggehad
1 out of 5 stars review

End of my road with Turbo tax

It takes me 2 days to get turbo tax loaded and operating on a computer. It takes me 5 to 8 hours to do my taxes using it. It's insistence on using some windows OS I do not have in my house, nor will I buy makes the product almost worthless IMHO. Surely your intent forcing users to use "latest supported versions of windows" isn't to drive users away, or is it? I'm tired of the headaches, so this is likely the last time I will ever use a turbo tax product, unless by some miracle you all actually start listening to your customers, and stop blocking your software from running on all of our computers. I used turbo tax for more than 10 years on win7, which to this day still works perfectly. But now it seems like every year i need to upgrade again, just to use this. No Thanks.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Feb 6, 2026
edQ2
3 out of 5 stars review

Not as good as it used to be

The product produces good results if you have patience. Unfortunately, the product has become increasingly cumbersome in ways that are not related to changes in the tax code. Printing schedules and sub-schedules for review and files is not a particularly straightforward process. The repeated offers of tax advice for an additional fee becomes annoying. Still, with patience you can get to final filing and a very good checklist of required steps. The electronic filing process works well.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 15, 2026
User__12344
4 out of 5 stars review

App is Easy to Use, but Mail in Option Flawed

Frustrating that I was not able to opt out of e-file for a state return this year because last year I had e-filed a return for my daughter. There was no way around this other than the inconvenience of calling Turbo Tax customer services and having to go through an ordeal to mail my state return. FIX THIS.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Feb 28, 2026
2026 Taxes Are Filed
5 out of 5 stars review

Reliable and Accurate

I have been using Turbo Tax for years (maybe 15 years?) to file my taxes. My tax reality is not complicated so I feel that I'm pretty much in compliance with federal taxation rules. Each year I attempt to file my taxes as soon as I receive necessary tax documents that are made available by authorities in Jan and sometimes as late as Feb.What I really like about Turbo Tax is tha I'm able to track my tax realities over the years. I have been a little frustrated combining Turbo Tax accounts when I failed to remember my user ID and password.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.

Feb 22, 2026
BraynDr
3 out of 5 stars review

Less impressed with Turbo Tax every year.

Guidance in some areas is poor/non-existent - not nearly what it used to be. Help is very limited (only available for additional fees!). In a couple of instances, unrelated pop-up windows appear that have absolutely nothing to do with the current area/topic ("name your Canadian retirement account" in the middle of social security forms! I have NOTHING and never did have anything to do with Canada.) It seems Turbo Tax is ONLY about the money - taking your money under the pretext of "helping" you. These practices just seem to question reliability/dependability. After years of using Turbo Tax, simply wondering if this is the way to continue! So tired of buy this, buy that etc. etc. Seem to be less impressed with Turbo Tax every year.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Feb 25, 2026
The Shankadelic
5 out of 5 stars review

Turbo Tax - 30 years of use and going strong.

I've been using Turbo Tax for probably close to 30 years now and I have always found it relatively easy to use and accurate when it comes to filing a return. I like the options to skip sections if you know those areas don't apply to use and the ability to load in a previous year helps especially when you know that from one year to the next there is nothing that has changed so bouncing the current year vs the previous year is a huge benefit.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 9, 2026
Hanmdsome Bill
4 out of 5 stars review

Mr.

Had a problem with the Importing Process from Morgan Stanley E-Trade Accounts. Had to call Customer service. Also when the review process was done it said that I had 36 errors. This was due to the importing of incomplete sale dates on certain Wash sales for stocks. never had that problem before in my 20 plus years of using Turbo Tax. Other than that it worked fine as usual.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 14, 2026
fxrt85
4 out of 5 stars review

TTX has been my go-to for 32 years

Initially the program froze after inputting Wages and Income. I had to force quit the program, lost all my data to that point and start over inputting data starting with Personal Information. After that, I saved after every section. The section in Wages and Income went to Canadian for some reason but I was able to navigate around it. Other than that crash and data dump, the program was easy to navigate, as in past years. User Advice: save data every few minutes.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.