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Customer reviews for TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14) for
TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14)

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Showing 1,601-1,610 of 9,813 reviews
Mar 14, 2026
Angrytaxpayer9876
1 out of 5 stars review

TurboTax is Awful!

We used the desktop version this year and it behaved very differently to the web or app versions. Particularly when trying to import documents. I even worked through both versions and got different numbers. I already hated intuit for the corrosive effect they as a corporation has had on our country, adding user difficulty and unreliable results frosts the poo pancake.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Feb 26, 2026
Condor4u
4 out of 5 stars review

TurboTax is great!

Overall, your product is very good. For many years, my only challenge has been handling 'parsonage allowance' for members of the clergy. This time again, I had to pay and call your tax advisor. It always proves to be an exercise in hunting for the forms which is discretely hidden with coded language. Maybe you folks can clear that up for next year. Otherwise, thank you.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 7, 2026
IZ2025
4 out of 5 stars review

Great Tax filing software with minor problems

Great software, I've been using it for years. My only gripe is confusing implementation IRC125 and 414(H) for NY State return and it happens almost every year- sometimes it makes you charged twice and sometimes not at all causing big mistakes. Please include couple more qualifying questions and make correspondingly right calculations as differences can be considerable!

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Jan 29, 2026
Musicman998
5 out of 5 stars review

Always Works.

Been using it for many years. It is easy to navigate and has the help that you need. I would recommend making it a little easier to figure out where to enter Qualified Charitable Distributions (QCD). Maybe title them QCDs instead of just contributions to churches etc.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 1, 2026
gheat2
3 out of 5 stars review

Turbotax support helped me get around a glitch

There is a glitch in the Turbotax Illinois state software. When I attempted to transmit my completed federal and Illinois returns, the software kept requiring me to go back to IL Form EITC to claim an Illinois earned income tax credit, even though I did not qualify for it. I found this common complaint in the Turbotax Community blog. Eventually, I called Turbotax support, and Diane there assisted me in working around the glitch, advising me to check off the EITC claim form, but keeping the rest of the form blank. I was then able to file my taxes.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Jan 26, 2026
AutosaveData
2 out of 5 stars review

Barely Beta Grade

software was decently easy to use but crashed multiple times. After the first crash, I was annoyed to find my previous entries weren't save. Who doesn't implement autosave in 2026? At least on the next crash, I had been hitting Save like it was 1999 and I was writing a term paper.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 19, 2026
gazeway
3 out of 5 stars review

Turbo tax works ok if you know how to do taxes

It is much harder to use than in the past. I use the forms mostly and fill them in myself, and there is no way to open an new blank copy of a form once one has been opened and filled out. I had to go to the easy method to be able to make a duplicate form. Also once a form is completed and reviewed it should be marked as checked instead of leaving it as update.review.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 4, 2026
Griz6078
1 out of 5 stars review

TurboTax is forcing me to efile

TurboTax is not allowing me to file my state taxes by mail. It seems to be intentionally forcing me to efile so I will have to pay the fee for efiling. I have been using TurboTax for decades (originally using Parsons tax software). Based on its operation this year, I think it is time to make a change.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Feb 23, 2026
norman257
2 out of 5 stars review

Could be better.

The download for tax forms is problematic. I've decided I will hand enter all data. Entering data from mutual fund cos is not intuitive. I should be able to enter all dividends, interest, capital gains from one account withou going to threer diffreent screens. Also, it would be nice to bre able to r4eference the account the numbers are for rather than having to look at reports and match them up.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Feb 13, 2026
DaleWr
2 out of 5 stars review

Misrepresentation - E-File for free is gone.

I have been a loyal Turbo Tax client for over 20 years, subscribing and paying every year. Your tool CLEARLY says "E-FILE FOR FREE". This year I notice that in addition to the fees for purchasing the tool I now have to pay an additional $40 to e-file because I get a refund. That is the definition of a misrepresentation. I wil be looking for tax tools elsewhere next year.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111