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Customer reviews for TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14) for
TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14)

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Showing 1,611-1,620 of 9,813 reviews
Mar 20, 2026
CarCh
3 out of 5 stars review

TurboTax was frustrating to use this year

3 major complaints: 1. Slow rollout of full functionality. My Macintosh desktop version even had an update today, March 19. I was unable to use Turbotax to calculate my Jan15 estimated tax payment. 2. Minimal/nonexistent error messaging. As an example, I was unable to enter data on Form 5805. It would have been helpful to get a message such as "this entry is computed from Smart Worksheet xxx" or "this form is not required" or "override is not possible" etc. 3. Paying $25 for each state return is expensive for our household of 3 tax filers.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Feb 7, 2026
Moo Dreems
4 out of 5 stars review

Turbo Tax is great tax software when it works

The product is great, but the initial download did not work and after several tries tech support could not fix the issue, so I had to purchase a second time. You also would not accept any of my credit cards, so I had to spend $ 140 to get my electronic refund. Why??

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 11, 2026
Dan901119
2 out of 5 stars review

Don't do online "upgrade"

Purchased the desktop version but tried the "upgrade" online offer. BIG MISTAKE! After 2 hours online, I was still not ready to file, so I decided to quit and go back to the desktop version. So many issues online, from importing last year's info to updating the forms and importing for financial institutions. Stop changing what works and focus on getting it right the first time.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Feb 23, 2026
Beezlebub2078
1 out of 5 stars review

Horrible updates process 2025

Sold me air ware in late December. Had to wait over a month for updates to enter our pension and 401 withdrawal income. Even then entry was difficult (versus prior years) and entry did was not able to distinguish between pension income and 401 k in basis.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 10, 2026
DJDon222
5 out of 5 stars review

Turbo Tax has never failed me!

I have been using Turbo Tax for years. The Step by Step process is so easy to use and I have never had any problems with Any of my returns. They have all been accurate as I have never been audited or questioned. I have never had a reason to want to try any other Tax Prep Program.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Feb 23, 2026
Dendorsea
5 out of 5 stars review

Turbo Tax is great and easy to use

I did not use live expert, but I did have an issue when I needed to pay for filing my state taxes it wouldn't accept my credit card if it expired past August, thankfully I had another card that expired in July, but anything past August the system would not accept, that is a definite flaw, but as far as the tax program I am a fan, I have been using it for over 25 years.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 25, 2026
Carroll549
2 out of 5 stars review

Turbo Tax is going down hill

I've used Turbo Tax for well over 20 years and this year was awful. First, too many superfluous questions and comments regarding upselling me. Second, I was asked questions regarding my 1099's that I could not answer (and had never been asked in years past) was not on the 1099 itself. Third, during the review part of my return, I kept having to fill out missing information and did --- I CORRECTED ABOUT 5 TIMES. It would not e-file my return. I had to go back and reenter stuff that was already there before my taxes could be e-filed.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 19, 2026
maf1del
1 out of 5 stars review

TurboTax

Unable to file the returns via email since Turbo Tax indicates the 8911 form needs to be filled out when no credit is claimed. So after bring charged for State filing of $25, I am instructed to file by mail. Please reverse the charge for the state filing!

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 7, 2026
uncertain2
3 out of 5 stars review

uncertain

Uncertainty at this point Because I had a bad experience with the online version (Disingenuous a ripoff) which allowed me to prepare one return only, therefore as per the suggestions of representative at Turbo/tax, I had to buy another version which is this, and at this juncture i haven't had the opportunity to see if it allows me to prepare additional returns.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 4, 2026
GeorgiaBoy2345
1 out of 5 stars review

Don"t buy

I have used TurboTax for many years. The last few years I have done standard deduction. Each year you make it more complicated. Please fix this. Please quit trying to sell me thing and stop doing it after I say no. I'm this continues I am going to pay someone else to do my taxes.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111