The product is great however you have a bug in it that wipes out the computer moth board it happen last year and I had to replace it and it happen again this year this get expensive so I will not be buying turbo tax any more I have used this since 1914

I have successfully used Turbo Tax for many years, but not this year. I had problems with Turbo Tax accepting my IRA information regarding my RMD. I appeared that other people were having the same problem. Based on information from "Help" sources I was able to fudge my input to get Turbo Tax to accept my data. IRA RMD calculations are a simple problem. I'm not doing that again. I'll be deciding if I will continue to use Turbo Tax in the future.

My return got rejected. Why? It was because I was missing my IP PIN. There is a reason I do the step-by-step filing, so I don't miss inputting any information. ADD IT IN! I need to be able to file my taxes in period of time and not have to go in again to "correct it". I might as well do free file with the IRS. What is the point of your product.

Turbotax covered everything for completing schedule A, but it would be even better if the deduction section had a list of each deduction category. I found that I had to write each section down so I wouldn't include things that should be in another upcoming section.

Very user friendly, and provides gread detail and guidance on how to proceed through each section. I did need to contact the help desk due to a question regarding additional fees added to my yearly subscriotion and the situation was resolved quickly.

Your UI has become clunky and out dated, especially with what fits on the screen. The constant "add-ons" for a fee are a turn-off and if it weren't for automatic importing of data from last year, I'd have switched to a different software package years ago.

This was the more frustrating filing ive had sice using Turbo Tax. It offered instead of using my computer to do all online however it wasnt importing any of my info from my account so what good is it. I went back to my computer program and did it as usual and got it all imported from saved returns, I attempted to have it downloaded from my turbo tax account however it wouldnt do that either. I dont know what the issue was this year but frustrating. I even tried to just print my state return instead of eFiling it for $25.00 and instead of only printinig the state as requested it did federal also, which I didnt need to print.

We have been using TurboTax for years, including some tax years that were fairly complex (when we had kids in college). I am always impressed by the ease of use and the helpful topics with guidance. I also love that when you use it for consecutive years, it pre-fills your information in the next year; and my most complex statements are available to import, saving me a great deal of time. Well worth using!

Desktop product has very good accuracy, compatibility, features, guidance and interface. I initially tried to use the online product but found it more difficult to understand and use. Thus, I eventually used the desktop product instead. I will stop purchasing and using TurboTax if the desktop product is ever discontinued.

First problems ever since 2016 when I started using TT. Trouble uploading 1099's from Merrill Lynch. TT deluxe desktop for Macthen entered DOUBLE all our income, and had problems with guiding me as to how toemter my "hobbyist musician earnings of $485, less than th e$600 would have gotten me a 1099-NEC. I still had to have an Employer EIN< so I used hte one form 2024 (same employer, bt last year there was a 1099-NEC. Additionally, there was a handful of other troubling glitches,soI paid the $50 to get help, and was told that to itemize my music expense (much greater than $485), I needed to buy a more expensive TT version for an additional $40. It turns out that I could go to the Forms tab, and use Schedule C to enter my expenses against my "profit"of $485. Anyway, a very bumpy process for a very simple financial situation!!