State tax calculation omitted the standard deduction and did not provide information to take the retirement income subtraction. these caused an error of more than $2000 and when I discovered the issue, I had to file an amended return. I have always relied on Turbo Tax for accuracy, but this year was unacceptable!

I asked to have my refund sent to me via mail. Now I can't because you shouldn't have had that as an option. Tell me what the process is to get it deposited directly into my account. You should have to fix the problem. I've used Turbo Tax for many years and unless you fix this I won't be using it anymore.

TurboTax made it very easywas to complete our family taxes. Clear, concise and accurate. Very compatible to our software and appreciated the ability to transfer last year's turbotax submission information into the current year, saved quite a few steps and time. Being a longtime user very pleased.

Have used TurboTax for decades. Find it easy to use. Never had any audit problems. Simple to move through the steps to enter information and understand precisely the proper way to find the info. The electronic filing option is great. However, if your state requires an e-filing fee, choose the pay by credit card option. This limits your payment to only the state filing fee, and the federal e-filing has no charge. If you select the pay the state fee from your federal refund, there is an added step in TT's process involving a 3rd party and you are charged $40 for that step, on top of the state fee. TT should fully explain the cost of this option. There is no mention of it. Thus,, 4 stars, not 5.

Very easy to use. Everything is well explained and easy to navigate if you are filing basic non complicated returns. I have been using this software for at least 3 years now and it has always been accurate and reliable. Easily compatible with my computer and offers all of the features I need to successfully complete my tax returns in one sitting. Thank you!

Excellent program. Makes filing your taxes effortless. I have been using Turbo Tax for many years without errors or difficulties. Highly recommend its use to everyone. Don't pay a preparer to use software to prepare your return when Turbo Tax will walk you through it in the comfort of your own home.

All was great. Love TurboTax except it would be helpful to have TurboTax remind you if you have a PIN int the past that you have a new PIN each year that you must retrieve from the IRS and update within TurboTax as well as have decent instructions on how and where to change the pin within TurboTax if you have a pin rather then let you submit the return and then have it come back rejected and have to Google how to retrieve and where within TurboTax you have to go to input the PIN.

This was the most horrible experience I ever had with TurboTax, which I have been using for many years. To start with I had to do the Captcha 10 times just to get to Intuit site to register. Most sites have moved beyond Captchas to other means of verification that the user is not a BOT. Then, you have changed everything to make it harder to enter information. It looks like it is now AI-slop generated by some AI-BOT.

Turbotax was lousy for me this year: it would NOT Add Supporting Details in step-by-step mode. Required workaround of switching to forms mode to put in ASDs. Social security info was transfer incorrectly into "Earlier Year Lump-Sum Social Security Worksheet". Spousal data went into taxpayer column and caused error which took great effort to find and fix the problem.

I have used Turbo Tax product to file our income taxes for at least 10 years. It has always been a very reliable product, and extensively thorough. This year, with the addition of the tax affected ...inclusions (or exclusions), the "no tax on tips, no tax on overtime and little or no tax on senior citizen benefits", there were some unique issues that caused me some frustration, when I couldn't dive deep enough into the free benefits of the program to locate answers and had to go to the experts on the phone. They did not charge me for this assistance. They were able to help me find the answers by changing how and where I put in the information. I may have saved myself a little frustration by requesting help sooner.