The download function is now cumbersome. I had to manually put in information for each form I wanted downloaded from my investment company/bank. In previous years. TurboTax helped me log onto my investment company/bank and downloaded ALL tax forms Very cumbersome now! Also, with the additional tax break for seniors, it was impossible to see what if anything I am getting of the additional $6,000 standard deduction for seniors. The product needs work. It is not getting easier to use.

More annoying every year. I don't think they review old areas at all, even if current changes could make something less clear. And just to get a download vs. online (which is clearly where they want to drive someone) takes effort. If you have errors, it points you to an area, but doesn't tell you anything useful. Had to rework/enter the entire thing, including clearing blanks, to figure it out. Fifty questions to get you to take their extra advice and prep. Annoying.

Great product. I have been using it many years now and plan to keep using it. I never have to worry about if it processes the information correctly or not. I like the fact that it takes me through all the key topics so I don't miss anything. Keep up the good work.

I've depended on TurboTax for many, many years and have generally found it easy to use and reliable. This year it required more intervention than usual to import data from my financial companies (I had to manually enter many line items. Not sure what changed, since the hardcopy from my main import looks identical to previous years.

Turbotax was lousy for me this year: it would NOT Add Supporting Details in step-by-step mode. Required workaround of switching to forms mode to put in ASDs. Social security info was transfer incorrectly into "Earlier Year Lump-Sum Social Security Worksheet". Spousal data went into taxpayer column and caused error which took great effort to find and fix the problem.

I have used Turbo Tax product to file our income taxes for at least 10 years. It has always been a very reliable product, and extensively thorough. This year, with the addition of the tax affected ...inclusions (or exclusions), the "no tax on tips, no tax on overtime and little or no tax on senior citizen benefits", there were some unique issues that caused me some frustration, when I couldn't dive deep enough into the free benefits of the program to locate answers and had to go to the experts on the phone. They did not charge me for this assistance. They were able to help me find the answers by changing how and where I put in the information. I may have saved myself a little frustration by requesting help sooner.

very upset that you did not support Windows 10 for at least 1 more year. also the refund amount did not match the one I got whlle online with Turbo Tax. the software version was less. I also now have to ask for a refund for Deluxe online because I ended up having to install it on a windows 11 machine so I do not want to pay for both. one last really really irritating thing is that I never received the emails when I tried to do efile on website. I am just not a happy camper at all at the moment

Turbo Tax Deluxe 2025 Arkansas State After selecting Filing Status 4 (Married filing separately on the same return), Program prompts for selecting "65 Special" tax credit for SPOUSE but does not prompt for selecting "65 Special" tax credit for PRIMARY and automatically applies the "65 Special" tax credit for the PRIMARY! This results in the $6,000 Retirement Exclusion NOT being applied for the PRIMARY!

I am most unhappy with the changes in the product--no "It's Deductible", cannot review forms before filing (yes, I read the instructions, but preview is not an option unless the return is open an you cannot open the return until it's filed--had to print. I made an error initially reporting a 1099R as a 403 B-it was not and I corrected, but the form kept citing an "error" for simplified method which is not what this is, and the correction that was input multiple times did not stop Turbo Tax from asking for info that was no part of the 1099 R. Also tax returns saved on the computer would not upload from last year, so everything had to be re-entered. As a long time Turbo Tax user, I am very disappointed in this product.

This was the hardest time I've had with many years of using TurboTax. The program was unable to transfer the information from my 2024 TurboTax return to create a new return. I was actually on the phone with a representative seeking help when I attempted, for at least the 5th time, to access the 2024 file and transfer, when it actually worked. I had closed the 2025 TurboTax file and reopened before making the call, and I believe this is what worked. But it shouldn't have been so hard!