The turbo tax program worked great as usual. I had a problem with amount of tax owed on my turbo tax state program which I still need to resolve and it may have just been my problem. I also had difficulty activating my turbo tax advantage desktop program.

I really like using Turbo Tax and have done so for many years. It is usually easy to use, directions are clear, works well with my computer, and has all the features I need. I have never had an error issue with any of my filings in all these years. This year I ran into trouble with some of the forms that showed "errors" in the final review. All of these errors were apparently the result of putting zeros in boxes where I had no amounts to enter. The system judged these as errors. I worked with three specialists over a two week period to get this all corrected. A warning in the program would have saved me a lot of time. The 3 specialists, Jessica, Robin, an Zanita were all WONDERFUL! They were patient, super smart, and stayed with me until all the errors were finally corrected. I know there were great technicians involved, too but only learned one name - Ericka. Thank you all!

Federal was a breeze. Tried to e-file state and would not give me window for credit card payment. In past could easily print documents for paper filing. Not this year. Had to go through list and select, make sure I had everything. Not awesome - very cumbersome!!!

US Citizen and permanent resident in Canada. Make all money in Canada and pay Canadian income tax. Since 2015 Turbo Tax I have been able to claim a Foreign Income Tax credit. For some reason in the 2025 Turbo Tax I could not get form 1116 to appear in the submitted form. I compared worksheets between 2024 and 2025, and it is all the same data. I searched on line and saw the Turbo Tax help which summarizing, "This is not a bug it is a feature", which is ridiculous. I have bought Turbo Tax since 2015. If this "feature" is not corrected in 2026 version I will shift to on of the many other tax preparation software packages.

Help Turbo tax Deluxe will not allow me to efile? never had this problem in 14 years with Turbo tax. It is asking for a correct zip code on a Capital Bank and Trust form for my Wife. It is the same as my form and it accepts it. Need to file BY tomorrow.

This is the first year, after using TurboTax for many years, in which the application crashed in the middle of filling out a return. This occurred multiple times to multiple people in a single household. No data was preserved after each crash and a new return had to be started resulting in many cumulative hours of lost time. A very frustrating experience.

I went to sign up for the free audit coverage but the part of the screen at the bottom where it shows to submit, or next, or whatever doesn't show. It is too far down and I can't see it. Therefore I could not submit. And verification of address, phone had the same problem. It was not a matter of scrolling down.

I purchased the deluxe edition for a federal and one state return. I worked on the desktop. I completed my federal return but the software would not allow me to complete my state return. I worked with the help desk but they could not resolve my issue. They said there was a bug in the software.

I use a Mac, not a PC. Again this year, the latest version of TurboTax refused to acknowledge that I had a TurboTax file from last year. I had to go on line to find out from others that I had to go back to 2024 and restart everything. A couple years ago, I did what TurboTax recommended about using a password to save a file, and ended up having to enter everything by hand. I'll never do that again.

Did not engage with the experts. The product should ask for the date of a ROTH conversion. No underpayment penalty might occur if done in the fourth quarter. Could not actually let PA determine under payment penalty even though this was identified as an option. Did not have compatibility issues.