Doesn't seem as easy to use as in previous years or maybe I'm just getting older and less tolerant of this crap. I've been using this software for over 5 years so when it asked me to calculate last year's taxable SS benefits for some idiotic calculation, you would think the software could have done that for me. I mean the records are on the same computer. Less helpful and more work!

I use Turbo Tax because I have used it for years. I feel like the in app ads get worse every year. Several prompts to try to get me to upgrade or add on services during the process. I paid for the product I needed, I don't want more ads from you during the process. It also seems less reliable than before and doesn't seem like it wants the lowest assessment automatically. At one point it assessed a penalty and then asked if I wanted to do more work to see if it applied. Then it asked me to enter information from last years return to determine it should not be assessed. WHY? I used Turbo Tax last year, I imported the file at the start of the return, the application had everything it needed to make the right choice without me having to look up and manually enter my info from last year. Also, you need better feedback when external imports fail. When attempting to bring in information, it kept telling me to check my login info. Finally I went to the institution and figured out that I needed to enable third party sharing on that side. It would have been useful if the error message said "If you are certain you entered your information correctly, check your account settings to ensure third party data sharing has been enabled." Additionally, the same section does not make it easy to link multiple forms (like 1099-INT and 1099-DIV to a single source when entering them manually. It only lets you select one and says it will ask you about the others later, but it doesn't and then if you try to enter them as an "add" it doesn't let you pick the previously entered entity. I feel like the product is not as reliable as it used to be.

For the second year in a row, surprise charges are being charged for an already paid service or fee filing. Last year I was charged an additional $180 for a simple return, now a bank company want $45 to get my refund. Also, I couldn't e-file because the dash for the employer ID should be a number and there is no room for an additional number (space). Never again will I trust this company. It is too much trouble!

I have been using TurboTax (MaxinTax) for almost 30 years. This year's was the hardest to use. Several "resources" were harder to understand than the reason for clicking on them in the first place. As I finished the task, TurboTax offered me the choice of receiving my refund by direct Deposit or Check. As always, I chose by check, understanding it might take a little longer to receive. There was no notice that the IRS had changed their policy on writing checks almost a year ago. I am still waiting for my check. I went to the TurboTax website to see if any notices were there. Since that time my email inbox has been flooded with "reminders" to file my taxes. Quite irritating.

The Turbo Tax program is easy to use, but my old computer crashed and I couldn't e-file because I couldn't get my AGI from last year's filing. I tried to get an account with ID.me, but it would not upload the pictures of my license. I am going to have to mail in my return. I have used Turbo Tax for over 12 years. I thought the program would pull my old information since I have used only Turbo Tax, but no.

Have used TurboTax for 30 years. Very logical, sequential, efficient digital method. Saves me $500/year. Enables me to understand exactly how my taxes are correctly filed. TurboTax data entry takes less time than I'd spend with a paid professional. TurboTax has all the detail, instructions, worksheets, etc. for a top-level analysis. Love Turbo Tax!

Still the best topic by topic guidance. I also rate your research notes (help windows) highly with solid references to IRS.Gov resources. Occasionally I still bet caught in a loop when trying to change an entry e.g. I had to make change some business income/expense entries and the tool took me back to the same question multiple times before I was successful making the change.

This year's program had a lot of bugs in it. It would take me to screens I didn't need to go to, and would require me to provide info I didn't need to type in. I had to keep going to the forms section to delete info I added just to be able to get to the next step. We've been using TT for at least 10 years, and don't ever remember having so many issues.

I don't like all the extra fees. It's also difficult to determine which version I need. You should just have one version and do your best for everyone. I would not buy this again except for the ease of transferring my pervious years' taxes. I will probably shop around next year though.

I've been using Turbo Tax to do my taxes for years except for 5 years when my wife had a store front business in which we hired a tax man to do our taxes. Every year I had the tax man do the taxes I found errors upon my review. Also did my father's income taxes with Turbo Tax for about 10 years how had several rental properties to report.