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Customer reviews for TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14) for
TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14)

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Showing 1,381-1,390 of 9,813 reviews
Feb 8, 2026
Kansas filer
3 out of 5 stars review

Defect on payment page

You have a defect on the page to enter a payment address when paying for state return. When using a laptop you are not able to access the bottom of the form to continue to enter your payment. Due to this issue I had to go to a different set up so that I could hook up a large monitor to complete my filing. In addition, saying that my state return is free and then charging $25.00 to file it is dishonest.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Feb 9, 2026
John 2423
4 out of 5 stars review

Warning about Updates

I find TurboTax fairly easy to use, but I have one comment. When the program installs updates there are times when a computer reboot is required. The program does not inform the user to reboot the computer. Under these circumstances, if the user doesn't reboot, the program fails to load. I only found this out by trial and error.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Feb 24, 2026
AZNomad
3 out of 5 stars review

Not as smooth as last year.

This was the more frustrating filing ive had sice using Turbo Tax. It offered instead of using my computer to do all online however it wasnt importing any of my info from my account so what good is it. I went back to my computer program and did it as usual and got it all imported from saved returns, I attempted to have it downloaded from my turbo tax account however it wouldnt do that either. I dont know what the issue was this year but frustrating. I even tried to just print my state return instead of eFiling it for $25.00 and instead of only printinig the state as requested it did federal also, which I didnt need to print.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 13, 2026
Shame on You turbo tax
1 out of 5 stars review

Turbo Tax is no longer awesome !

I have used TurboTax for years and this is the first year I have been disappointed. Doing away with Its Deductible and one free state e-file it a game changer for me. I lost so much data when when you wiped out It's Deductible. WHY, so you could make more money? You have got to do better! I will be looking for a different program for next year unless you make some changes. Shame on you for letting your long time customers down.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 12, 2026
PC security
4 out of 5 stars review

Win 11 or TurboTax

I've used TurboTax for years with my Windows 10 PC. I liked that I could activate the license and do my taxes within my User account. I was required to buy a Windows 11 PC and was really disappointed that I could only do my taxes in the Administrator account. I know that may be all Microsoft but if there is any way in the feature to write your code so that I can do my taxes in my protected User account, it would be great! I can tell you that I take computer security seriously.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 20, 2026
Rdmartin
3 out of 5 stars review

Not sure if I will be buying in the future

Even though I've used TurboTax for at least the past 20 years, this was the first year I didn't feel as secure in my submission. Data entry for some forms was wonky and I had to go into the form itself to enter information. In addition, evidently information for my state return was not up to date. My state return was initially rejected, until Turbo Tax did an update. And, no, I didn't file super early. I filed at the end of February. Not sure if I will be buying in the future. The price increases over the years don't always equate to a better experience.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 5, 2026
EGrogan
5 out of 5 stars review

Turbo Tax is GREAT

Although I paid the $25.00 fee, I'm not sure if my State (Virginia) return was complete. I did not see a form to sign and mail but yet the return went thru. Don't know if it will be accepted. Hope someone will let me know what went wrong and how to correct it. Thank you.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 9, 2026
MrKake
5 out of 5 stars review

Easy and Thorough

I have been using TurboTax for at least 20 years. I like that I can choose between step-by-step guidance or just go straight to the form I need to work on. It works through my retirement accounts, investments, and side business expenses, as well as all my donations and other charitable work. I have a good system now for collecting all of the financial paperwork that will be needed, and once I sit down to do them, it usually only takes a couple of hours. It even handled inheritance income a few years ago.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Mar 7, 2026
Pendolino
3 out of 5 stars review

ESTIMATED TAX CALCULATION FLAW

In 2025, I paid approximately $37K in estimated taxes in quarterly installments, plus another $20+ in pension and IRA withholding. The Federal refund of overpayment, because of the increased standard deduction was $8.8K. Your software which prepared the tax return for 2025 did not show any estimated taxes due, even though nothing is expected to have changed. No vouchers were produced, even though I will probably still have to pay about $8.5K quarterly. This is a serious flaw in that some may think they do not have to pay any estimated tax for h current tax year, This will obviously result in a major interest penalty. If you need to discuss further, please contact me.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Jan 27, 2026
KarenFet
5 out of 5 stars review

Great program

Your program worked great. However, the online version had me confused because I just got a new laptop and wasn't able to add pictures of my driver's license or social security. It also required the IRS pin number which I could not remember. IRS tells you to go to their website but once again I could furnish the pictures they required. I decided to go back to the desk top version and had no problem filling my return.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111