You have a defect on the page to enter a payment address when paying for state return. When using a laptop you are not able to access the bottom of the form to continue to enter your payment. Due to this issue I had to go to a different set up so that I could hook up a large monitor to complete my filing. In addition, saying that my state return is free and then charging $25.00 to file it is dishonest.

I find TurboTax fairly easy to use, but I have one comment. When the program installs updates there are times when a computer reboot is required. The program does not inform the user to reboot the computer. Under these circumstances, if the user doesn't reboot, the program fails to load. I only found this out by trial and error.

This was the more frustrating filing ive had sice using Turbo Tax. It offered instead of using my computer to do all online however it wasnt importing any of my info from my account so what good is it. I went back to my computer program and did it as usual and got it all imported from saved returns, I attempted to have it downloaded from my turbo tax account however it wouldnt do that either. I dont know what the issue was this year but frustrating. I even tried to just print my state return instead of eFiling it for $25.00 and instead of only printinig the state as requested it did federal also, which I didnt need to print.

I have used TurboTax for years and this is the first year I have been disappointed. Doing away with Its Deductible and one free state e-file it a game changer for me. I lost so much data when when you wiped out It's Deductible. WHY, so you could make more money? You have got to do better! I will be looking for a different program for next year unless you make some changes. Shame on you for letting your long time customers down.

I've used TurboTax for years with my Windows 10 PC. I liked that I could activate the license and do my taxes within my User account. I was required to buy a Windows 11 PC and was really disappointed that I could only do my taxes in the Administrator account. I know that may be all Microsoft but if there is any way in the feature to write your code so that I can do my taxes in my protected User account, it would be great! I can tell you that I take computer security seriously.

Even though I've used TurboTax for at least the past 20 years, this was the first year I didn't feel as secure in my submission. Data entry for some forms was wonky and I had to go into the form itself to enter information. In addition, evidently information for my state return was not up to date. My state return was initially rejected, until Turbo Tax did an update. And, no, I didn't file super early. I filed at the end of February. Not sure if I will be buying in the future. The price increases over the years don't always equate to a better experience.

Although I paid the $25.00 fee, I'm not sure if my State (Virginia) return was complete. I did not see a form to sign and mail but yet the return went thru. Don't know if it will be accepted. Hope someone will let me know what went wrong and how to correct it. Thank you.

I have been using TurboTax for at least 20 years. I like that I can choose between step-by-step guidance or just go straight to the form I need to work on. It works through my retirement accounts, investments, and side business expenses, as well as all my donations and other charitable work. I have a good system now for collecting all of the financial paperwork that will be needed, and once I sit down to do them, it usually only takes a couple of hours. It even handled inheritance income a few years ago.

In 2025, I paid approximately $37K in estimated taxes in quarterly installments, plus another $20+ in pension and IRA withholding. The Federal refund of overpayment, because of the increased standard deduction was $8.8K. Your software which prepared the tax return for 2025 did not show any estimated taxes due, even though nothing is expected to have changed. No vouchers were produced, even though I will probably still have to pay about $8.5K quarterly. This is a serious flaw in that some may think they do not have to pay any estimated tax for h current tax year, This will obviously result in a major interest penalty. If you need to discuss further, please contact me.

Your program worked great. However, the online version had me confused because I just got a new laptop and wasn't able to add pictures of my driver's license or social security. It also required the IRS pin number which I could not remember. IRS tells you to go to their website but once again I could furnish the pictures they required. I decided to go back to the desk top version and had no problem filling my return.