I spent a full day getting just the software up and running. (This was the case the previous two years too.) The interface was clumsy too and not intuitive: It felt like a work in progress. I found myself relying on the forms rather than following the step-by-step sequence. At the end, I had to reboot the program just to transmit my taxes electronically .

Disappointing that retirement planning was not available when program was issued. It would have been nice to have that information available to help decide on the amount of RMD to take on IRAs to determine the taxable income and brackets. Another area that needs vast improvement is when entering individual sales of stock. When you need to enter multiple entries with the same stock from different quarterly purchases of dividends and then their sale you are unable to copy and paste the stock description. Typing each entry when there are 50 to 75 entries is both unnecessarily tedious and frustrating. The rest of the program and entry is fairly straight forward and easy to use. I have used Turbo Tax for many years without any other major criticisms.

As usual the TurboTax desktop program was helpful and made doing taxes each year predictable and almost routine. I like the option of working on what I need rathe than the step-by-step. I've always found TurboTax accurate and have never had an issue with any of its calculations.

Due to my husbands health this year we filled out these forms together. I have not completed our tax forms since we married, well over four decades; that was my husband's area of expertise. I was very cautious at first, but this program was so user friendly I highly recommend it to anyone. We were able to work for a while & due to health save & log out till the next day. All the while the program checked every extra way to find areas we didn't even have on our radar. They even told us what documents we needed before we started a new section.

You need better information on box 4a concerning IRAs, pensions, etc. My RMDs and my wife's pension forms do not have any 4a nor 4b fields. It was very confusing to me as to what to do. I had to go online and try to figure what amount I needed to use in the field. I left it blank and I hope that was the correct thing to do. I have used your product for many years no and this is the first year that I have been disappointed with your software. I hope next year will be better. If not I will stop using your software.

Everything was fine, not sure where it showed up but it was asking me for Canadian income and I never said I had any. and another was the interest on an account. I never received a 1099-int form but wanted me to continue filling one out. After a few attempts, I was able to bypass both issues. I'm only mentioning this because i never seem to have ran into this before. Update: I really had quite a time with some things, a lot of little quirks. Someone really needs to check the software again. I went to do my state and it told me I was done. I couldn't get into the state until i came out of the program and then back in again.

Normally a great program this years version is clunky, it ask if you have a 1099G but doesn't give you a way to enter the dollar amount, the button isn't there just the line telling you what the button would do should it exist. It felt like AI was used, some of the wording was confusing (I'm have a English degree).

All topics were excellent and as well as the Turbo Tax Live Experts Support, i.e. Mr. Alton, Ms. Candice and Ms. Tricia. Albeit, the Inherited Pensions is not taxable both Federal and some States and reported on 1099-R, your program should have some options for Other pensions so we may report the nontaxable pensions and to be populated on Schedule 1 Line z to shows negative amount to reduce the total taxable income. Or in other words Adjustments to Income. Like for example: Nontaxable Medicaid Waiver payments, to have a better accounting reports or easy to reconcile or audits the cited Returns.

TurboTax needs to update the pin field to access more PIN. My current pin is 5 digits, and TurboTax has 4 digits pin. This prevents me from filing my taxes electronically, and thus, I have to print and mail each year. I have been requesting for this for the past 3 years.

Good program, they reduce the complexities, though it still takes hours. Also, there's a problem with how it loads the "Payer's" identification number which I could not fix or work around; it used to be the job title that was coming up as an error every year, but not this time. Highly recommended overall.