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Customer reviews for TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14) for
TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14)

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Showing 1,311-1,320 of 9,813 reviews
Feb 21, 2026
Eric605
4 out of 5 stars review

Turbo Tax state issue

I have used Turbo Tax since 2006. Never had an issue until this year. The personal property tax deduction did not correctly carry over to my Arkansas form AR3 of the state return. I asked Microsoft Copilot if there were any other complaints about this issue and the answer was YES. Copilot also gave me a work around supplied by Turbo Tax to get around programing error. I will continue to use Turbo Tax but hope I have a better experience with it next year.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 9, 2026
Unhappy at end
3 out of 5 stars review

Just for TurboTax, not for public

You are very comprehensive with questions, etc. I have used TurboTax for many years and this is the first year I have had problems. I can't afford the state electronic fee - state employee and no raise due to no budget. In all the years past, you have given me a printout that provides instructions on how to file, etc. This year I selected to file the state return by mail, and your program put me in a loop! I will have to guess how to file by mail (what to include, etc.). Very disappointed.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 16, 2026
Ojones8533
5 out of 5 stars review

Outstanding

I love turbo tax and have been using it for a number of years but the only complaint I have is as follows. I am retired military and also divorced. Per the divorce settlement I have to pay a portion of my retired military pay to my ex. Turbo tax has a place for alimony for a deduction but no place to enter the retired pay that is payed to my ex so I have to file it as alimony. The same dollar value is deducted but the IRS demands it be shown as negative income paid per QRDO in the divorce settlement. Please update this in turbo tax. I have to file a paper return with a cover letter every year explaining this rather than being able to E-File.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 6, 2026
7223
3 out of 5 stars review

disapointing

I have been using Turbo Tax for over 10 years but this years version was somewhat disappointing. It would not pull information from previous year files requiring all data and info to be entered from a blank form and some help screens were blank pages.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 8, 2026
2025 TT delux
3 out of 5 stars review

worst tax program ever

Your Updater does not work properly. It hangs up during updates then sends an error code. Overall, the software appears to be quite a bit less user friendly and clunky than previous editions. Deleted forms do not stay deleted. Rogue forms show up on their own. I will use another tax program next year unless I am apprised of positive changes made to TT.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Feb 6, 2026
earthmark
3 out of 5 stars review

Turbo Tax 2025

I use Turbo Tax for the last 25 years never had any issues until 2025. Only Windows 11 compatible. I like my work done on my personal PC not online web service, especially after I purchased (advantage member) on auto renew and find out later compatibility issue.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Feb 16, 2026
Aggravated customer 99
1 out of 5 stars review

Intuit pays no attention to user needs

I have used turbo tax for many years and it works very well. But I use the windows deluxe version and Intuit is doing an outstanding job of hiding the link for the download on their website. I have complained repeatedly about this issue but the issue remains. It would seem so simple to have a very visible link shown on the intuit screen for the download.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Feb 17, 2026
Yvonny
5 out of 5 stars review

Very Satisfied with TurboTax

I'm have been using TurboTax for years. I'm very satisfied with it. Seems very user friendly. I feel safe not having a preparer do it for me because of data breeches. Two people I know suspects a preparer used their personal info to file their taxes. Love pins.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Mar 19, 2026
Thaddeus P
2 out of 5 stars review

ItsDeductible gone but still in Tax Return Records

I was surprised and very disappointed to discover the ItsDeductible functionality was removed from TurboTax 2025! I fell I got less value for my money since you removed this functionality. Even worse, the Individual Tax Return Records prints a blank ItsDeductible table for every charity, with all the cells empty since there is no ItsDeductible data! That seems like sloppy programming to me. If you are going to remove the functionality from the software, you should should remove it from the reporting.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 15, 2026
Moondawg1974
5 out of 5 stars review

Awesome piece of software!

Been using Turbo Tax for decades, and will not use anything less. This is truly excellent software. I started back in the 1970's before the company was Turbo Tax. I forget the name now but the colors were green and yellow. Once it became Turbo Tax it got better and better until what we have now. Accuracy, comprehensive, and organized. The error check feature is outstanding! Thanks for decades of simplicity with accuracy.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.