Is a good software, easy to use and walks you through everything which is a plus, but needs to be improved for the IP PIN. The product never asks for the dependent IP PIN is a problem we keep having every year and it continuous not to be fixed. In addition, when the taxes rejected the software does not take you to the location to enter the pi so you have to waste time trying to figure out the correct location so the taxes do not get rejected please fix. that will make software better. Is a good software, easy to use but needs to be improved.

I've used TurboTax for a long time, so is easy to keep using it each year. I also like that I can use it for filing five federal returns which covers my family. I did not like that it no longer covers the cost of one state return. Also, the State return is a bit wonky in how it works compared to the Federal return since you always have to proceed through the entire questionnaire every time you edit the return.

TurboTax 2025 requires software improvements. Downloaded financial institutions 1099 forms however, the tax return indicated that I still have my IRA and was asking for my RMD. My IRA account was closed at least 10 years ago and I could not delete this information. It also is confusing as to which IRS Code Sections our retirement plans F1099R are covered under. Initially, it di not accept my taxable benefits from my gross benefits on my F1099R from OPM. Why does it require us to enter our financial institution Routing Code and account number twice for our South Carolina tax return?

Desktop product has very good accuracy, compatibility, features, guidance and interface. I initially tried to use the online product but found it more difficult to understand and use. Thus, I eventually used the desktop product instead. I will stop purchasing and using TurboTax if the desktop product is ever discontinued.

I always purchase Turbotax product ahead of time ( October or November ) whenever they drop it in my inbox. Today when I was completing my return, I was asked many times to purchase it again. If this is normal I will stop purchasing the product early.

Print Preview doesn't allow you to print before filing, No Print instructions other than Talking to CS for 4 hours, then told to Create a PDF then Print from there! Get your Act together! Where is all the talent to correct these issues? Last previous years, TT lost all my inputted info. This year I was incorrectly told you can you use your downloaded Version and the website at the same time if problems occured!

The Donation section for household and clothing items offered very poor assistance with pricing. Prior years' Turbo Tax offered pulldown menus that listed categories which could be selected and provided estimated costs. We would definitely like to have that type of menu structure in future years.

I worked with two representatives, Roland and Bianca. They were awesome! They were patient, understanding and explained parts of the tax form. They deserve a raise. I had all my references ready to go but had difficulty finding where to document the information.

The online program is lacking and we wanted to use the software version. TT forced us to use Windows 11 when all our records are on our Windows 10 network which still works fine and securely. A total unnecessary pain in the rear. Also there are many errors in the program—too many to list here, but I will list them if someone inquires.

I needed to talk to a tax expert. On review of the forms there is an area on page 1 of the 1040-S just below our social security numbers that deals with 2025 Residency. "Check here if your main home, and your spouse's if filing a joint return, was in the U.S. for more than half of 2025." We did live in our home for all of 2025 but the software didn't check the box. I reviewed the software input but still wasn't able to locate an area pertaining to residency for 2025 and called for HELP. Got the help needed and the reason it wasn't checked by the software was because it pertained to Earned Income Credit and other tax benefits that didn't pertain to our file. I was able to submit the return.