Won't accept my credit card because expires in Nov. Form 8453 scrambled and unreadable yet I have to print and mail in (with no explanation from you as to why form 8949 can't be filed electronically. Online help sucks. Several forms have unreadable entries when printed. I've used you since 2021. Won't be back next year.

I feel like this is more confusing than just using the turbo tax website. It was definitely cheaper but felt longer to file than usual, not as simple than website use. It says it has technical support but did not see an option for it. It also states it has audit defense, but it really does not. I'm not sure that I'll buy this again.

TurboTax is a very good product, and couple that with Quicken and one can't lose. They say that income taxes are a year-round project and they are right, but with Quicken around during the year it keeps track of everything for its eventual transfer to TurboTax at tax time. Love them!

I spent hours entering all my information and just before filing, I ran the software update. After the update installed and relaunched, ALL MY DATA WAS GONE. The software never asked to save my data, and I didn't think I had to save manually. (MacOS 26.2) Big fail!!!

I've been using TT for many years. It's always easy to use. My taxes aren't really that complicated, so it's just a matter of knowing what forms I have and where to enter the info from those forms. Lots of great additional info in the ? boxes if I'm ever confused. Solid product, always reliable.

On the whole, I like Turbotax, but this year proved frustrating, primarily on the final step. As the person who prepares our taxes, I had applied for an IP Pin and received it. Then I found that there is no place to enter it on the final page - only a 5-space blank. Because my husband did not have an IP Pin, I could not use mine - I had to go back and delete my IP Pin in order to put my old Pin # on the form. Time wasted applying and deleting - in the end, I have no IP pin!

Splash screen is about fifteen years old. Particularly annoyed with estimating how much tax to be withheld from pensions and Social Security. That function isn't included. Either you fill out a W-4 for en employer (not applicable) or you create estimated tax payments (not relevant).

A user must re-learn your quirks, changes, and process to battle through your instructions. Most previous editions possessed similar steps and explanations, and locations of information, where as now it is a hunt and guess system. import information verses using statements is a pain;. especially from small company sources.

I purchased the desktop version and had to log in several times to turbotax before I was given the opportunity to enter my authentication code for the desktop version. Prior to that, when I logged in I was practically forced to choose an online filing method at turbotax to do my taxes even though it would have cost me more because I do not qualify to use the free version of turbotax online. Also, I had difficulty fully exempting my NYS pension on turbotax, but I finally figured it out.

You need to keep on top of IRS rules and regulations. If I wasn't on top of new rules, I would have fraudulently got over a $5000 refund instead of $200. I had to pay your tax expert $50.00 to confirm my thoughts. Also, your Tier II tax Maximum needs updated. I pay you over $100.00 for tax software and I expect it to be right.