Utilized Turbo Tax since the 80's. First programs were on 3" floppy disc (if anyone can remember?) . Always found the program to be easy to utilize and prepare documents. Used "Home and Business" version the majority of that time as my wife and I had mixed income streams of W4 income,1099 income from a small part time consulting business, and my wife's self employment. Fully retied now an switched to Deluxe version.

I purchased TurboTax deluxe 2025 this year and it was an online version only. I was very disappointed with it. I just didn't feel comfortable with it. I have been using TurboTax desktop version since the early 1990's. I've been very satisfied with the desktop version. So, I ordered another TurboTax deluxe 2025 desktop version. Please keep the desktop version for your (senior) customers.

This is the most complicated process I have ever experienced when doing Turbo Tax. I lost the information because I didn't go to DeskTop and when I went "online" it kept asking me to input, wouldn't recognize the filing for 2024. It was a disaster. FINALLY, after asking for assistance with my computer people, trying to call, asking on-line, I figured it out. It was very stressful and was not easy.

you are no different than the other software providers, if HRB didn't sell my info to Meta, i would still be using their software; you don't allow for a no answer for up selling questions, just 'I'll do it later' type answer choice which i find very annoying please remember no means no

It is very frustrating to get to the end of the process and when you try to print it only allows you to preview. You cannot get to a screen that actually allows you to print. It only allows you to preview or save as a PDF. There is no print option on the preview screen. On top of that you have to repeatedly opt out of Defense protection screen. Also, I was unable to import my financial info from Edward Jones.

I was going to file on line.I was unable to because I didn't have my 2024 return. I have every return since 2013 except 2024..So the information requested wasn't available. I tried several times to download it but was unsuccessful. I was denied 4 or 5 times to e-file. I have never had this problem before.

Turbo Tax Deluxe 2025 Arkansas State After selecting Filing Status 4 (Married filing separately on the same return), Program prompts for selecting "65 Special" tax credit for SPOUSE but does not prompt for selecting "65 Special" tax credit for PRIMARY and automatically applies the "65 Special" tax credit for the PRIMARY! This results in the $6,000 Retirement Exclusion NOT being applied for the PRIMARY!

TurboTax intentionally obfuscates the process, upcharges and upsells and every possible step, and forces its way into the tax paying process of millions of Americans every year unnecessarily. Tell your congress person loudly and often that the American consumer is being taken advantage of.

Not as pleased with the "help" feature. Could not find why the Estimated tax payment vouchers had a watermark DO NOT FILE printed on them. Finally waited a few weeks and when I printed again there was no watermark. The remainder of the file was exactly the same.

Went smoothly with data entry. Don't like the that the state portion was not able to print to for file by mail.. instead you want to sell me a e-file state for 25.00 dollars. Not interested in that so Turbo Tax made it difficult to file by mail. Booooo