Accuracy: when considering state & local taxes, I found the Federal online calculator gave different results Compatibility NA as I did not use any other programs in association with TT Features ?? I do not understand this; I found the program confusing; always have Guidance - see Accuracy Interface ??

I had several incidents where I was put in a loop so this delayed getting my filing done. I also did not like having to pay processing fee the E-file in addition to the 20 fee to file. I don't think I'll be using your software next year. Very underhanded. I just try above to tell you my review and you software wanted me to repeat below. Again, software is not very user friendly, a lot of duplication.

It was OK. I've used the software for many years and it's fine. This year I experienced some strange glitches, like the program shutting down suddenly (PC) and a few windows suddenly showing up with incredible magnification levels. Not show-stopping problems, but annoying.

Everything worked, but I don't like the new format. Too many extraneous pages. Also the PIN input is hard to find. This should pop up automatically. The Direct Deposit information should default rather than typing it in. It comes up automatically, if you want to change banks.

The program was extremely difficult because the password chain required was hard to find. I couldn't find mine. I had to install without it, but the instructions do not tell you how to do that. Additionally, it would not transfer the information from last year's return. I finally opened last year's app, which showed an update available, updated the app, opened the return, and saved. After that the information transferred. How are users supposed to know to reopen the prior year's application to check for updates when the return was filed a year ago. This year's edition was not very user friendly.

Everything was good except for a NYS inflation refund check which caused a 1099-G form. There was no way to add this form without calling it a business income and requiring me to create a business in TurboTax. It was a small amount so I just ignored it but there must be some way to record it as other income. Apparently you can't do that with a 1099-G. I didn't see any way out of this one.

I started with the online version. The option to have an expert do my return was clunky and hard to understand. it also wanted me to wait over an hour to be connected to said expert. I designed to do the return myself. I needed help and reached out to an "expert". My problem was a simple oversight in where to enter estimated taxes paid. The "expert" had no idea how to fix this and had to consult other experts. Spent 45 min on the phone hearing the sound of crying children in the background. TT wanted to charge me $256. I downloaded TT Deluxe for $47 and completed my federal form no problems.

I've used turbotax for many years and I found the beginning of the process VERY IRRITATING this year to the point that I may not buy turbotax again. I had trouble finding the turbotax package to buy, it kept directing me to just start inputting data but that's not what I wanted. we have a family and even though our taxes are not complicated, I buy the package and we each use it. After a lot of frustration, I found where to buy it. I input my federal taxes and it suggested I save and update so that's what I did. I came back to my computer later to finish my federal and I could see the file in recents but it had 0 data and turbotax couldnt open it so I had to start my federal taxes again. whatever you are doing to make it 'easier' is just making it harder in my opinion. I won't recommend and doubt I'll buy ever again.

I've used TurboTax and other software intermittently in recent years. TurboTax's step-by-step guidance is the best of any product I've tried. I do wish however, that I did not have to buy two separate versions to do my personal and partnership returns.

I do not like the changes to the interface for doing the 1099-B, 1099DIV, 1099INT. I do not like having to continually loopback to the download page for each form. There has got to be a better way to do downloads from financial institutions. I did everything manually. The import process from financial institutions is clunky.