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Customer reviews for TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14) for
TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14)

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Showing 111-120 of 9,826 reviews
Apr 11, 2026
RM 21
1 out of 5 stars review

Turbo Tax needs to improve

addendum:I sent my taxes through, then got ANOTHER text saying they were rejected! WHY?? your review before transmitting them said everything was ok! Clearly not! and when I tried to correct it, I was guessing, because you weren't telling me what to correct! Stop sign in red, but no yellow boxes on the forms to fill in, no red ! next to a form! ARRGGG! You are really making me hate Turbo Tax ! I did my taxes, but when preparing to file, the walk through had me remove some info from my state tax form, I forget the details but think it was my bank info for my return. That made no sense to me. I received a text later saying both Fed & state forms were rejected, but the text had no identifier from TT or Intuit. No email, no notification in my TT account. I called & spoke to Kwadwo, he was very helpful. We tried the screen share but it didn't work, we finally figured out what I needed to correct on my forms, it was under the 'form' tab, but there was no indication I should have looked there! Sheesh! Turbo Tax is not very user friendly in that regard for the 2025 returns, I hope you can fix it for this year!

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 14, 2026
DifferentUser100
2 out of 5 stars review

If you can, stay away from TurboTax.

Annoying interface. It's distracting and a bit misleading. Can cause user errors. Also, I don't like that I must have a TurboTax account to create my tax return. I don't want TurboTax to keep my personal and financial data on file so they can sell it or share with others like Rocket Mortgage.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 21, 2026
Csgritz
4 out of 5 stars review

Errors confirming AGI from previous year

Twice now, I have tried to file electronically and when I put in the AGI from the previous year, it rejects the return. To clarify, by twice, I mean two years on a row. I confirmed on the printed copy from the previous year and last year and this year, it was rejected. I wasn't crazy about the $40 fee for the "free" electronic filing on the federal return but I guess I won' be paying that once again as I will have to mail it in.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 7, 2026
lose this category
3 out of 5 stars review

problems with printing & filing state returns

The printing & saving of the state return was not very easy and required me to jump thru hoops to figure out how to do it since I wanted to mail the state return. you have everything focused on e-filing the state. It needs to get easier or I will need to use other options.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 10, 2026
Ducksonaship
2 out of 5 stars review

Do Better

2025 Deluxe downloaded to Mac is the worst version of Turbotax ever. Not intuitive or user-friendly. Too many unknowns as we attempted to complete the process step-by-step. It took us approximately 4 hours to complete taxes with only standard deduction, one W2 and 2 1099s, and mortgage data. Too long.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 14, 2026
no name123456789
3 out of 5 stars review

Poor Experience with the Washington State return

The Washington State tax return glitch was very time consuming and frustrating. Fix your software so a Washington State return does not hold you up from filing the Federal return. Figuring out how to delete the forms and the return was a nightmare.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 8, 2026
Tax Preparation Reform
1 out of 5 stars review

Turbotax is a Ripoff

The program is fine, but TurboTax should STOP lobbying against our government's effort to offer free tax preparation software for everyone. It's criminal to force taxpayers to pay third-party vendors for tax preparation software just so they can file accurate tax returns.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 4, 2026
Coin60
5 out of 5 stars review

I like TurboTax

TurboTax is good and helpful. I've used it over 20 years. I've never encountered an issue with the IRS. I'll buy it again next year. There are just a couple of quirks I've noticed. Sometimes when launching TurboTax (same is true for Quicken), it will initially indicate launch, but then quickly disappear. I have to re-launch the product to be able to use it. This has been an ongoing issue. For the MI Homestead Property Tax credit, both last year and this year, I answer the questions accurately which includes providing both monthly rent and pro-rated property tax, and in the review, the software complains about entering the property tax with the rent entered, but if you remove the property tax, it complains that it is missing. This puts me in a circular error condition.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 1, 2026
57Peanut
3 out of 5 stars review

TurboTax Messed up this year

I have been using TurboTax since 1995 and up till now I was always highly satisfied. This year there should have been a flag in the section of how we preferred to receive our refund advising that physical checks were no longer an option. It would have saved me considerable time and frustration to get the issue resolved with the IRS.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 15, 2026
Jefffffffffffffffffffff
3 out of 5 stars review

Not what it once was

Removal of Its Deductible was a big negative impact on time to complete my taxes. Also, swapping between forms and step by step caused the software to freeze about 60% of the time requesting that I go back to the last step I was working on and usually requiring me to restart the software. Both things made for an annoying tax time this year. After 30+ years, I might have to rethink how I do my taxes next year.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111