I've used Turbo Tax for over a decade. I've been very happy with it's accuracy up until this year. This year TurboTax recommended that I go with a standard deduction instead of itemized deduction. Although both the Standard Deduction and Itemized Deductions resulted in the same Federal and State tax liability for 2025, TurboTax made a HUGE miss. If I went with TurboTax's Standard Deduction recommendation, my Residential Energy Tax Credit Carry-forward would have shrunk by over $1300. So glad I didn't go with TurboTax's recommendation and double-checked the details!

I've been using Turbotax for over 15 years. This year, 2025, I had many problems navigating through the forms. I coudn't back-track to find the location of where a number/amount came from. And one reoccouring frustration: having to back up 5-10 forms, change a value, then continue 5-10 times to return to where I was. I'd like to see a new feature; more information on the review page. Things like "Due to the changes in tax law, you owed/saved $Dollars. You may want to increase your withholdings by this $ amount to avoid penalties." Etc. One more thing, I will never want to do my taxes online, so don't ask me.

It is getting harder to use TurboTax every year. First I had to upgrade my computer. Loading the program was a pain. Then I needed Rosetta. I wanted to enter the data for income myself but that took multiple extra steps. It felt like I was in a loop. In years past, there wa check box for that. Then I spent hours entering the data, saved it, and logged out. The next morning most of the data I entered was gone. I had to start over.

Turbo Tax Deluxe use to be great and used it for decades. I had a CD with a person to guide you. Now its a download like any other online program. The questions are not easy to understand and there is no side bar to jump to a sub-section. You make people enter a lot of information, or skip constantly, before offering to take a standard deduction. You would think that after all these years, you would offer a discount to prior users. I expected more from such an expensive version of Turbo Tax.

I've used TT for many years, but this might be the last time. Gets harder to use every year; changing the layout functionality every year just so it 'looks new', I guess. I hit several bugs/defects this year, but you can no longer report them within the app... or they've made that capability too hard to find. Now they want you to communicate via Facebook and X, but I don't think the general public really needs to know about my taxes! I guess they're trying to drive users off the desktop version, so they'll use the web-based version. They're just going to drive me to try a competitor's product next year. Not sure how accurate their results will be this year, either, since several screens displayed something like, "#undefined", and other sections sent me to question flows not relevant to my tax return. Then the NC state return required me to enter information about military retirement pay that I already entered on the federal flow. Very disappointing experience.

I've used TurboTax for many years. I'm increasingly getting frustrated with it, as my accounts have gotten more complicated. I have the Deluxe version which is supposed to be able to deal with investment income. The foreign tax credit interface is close to impossible to use. Once it creates Form 1116, I just go and directly input the data into the form, and there is still the possibility that the IRS won't accept the return. I'm seriously thinking about not using TurboTax in the future.

If you are going to allow financial institution information transfers, then please link the numbers entered on each line on the 1040 to where it came from. IE: if line 3b says $16,668.00 link it to the specific data points that made up that number.

GREAT, EXCEPT - you ALWAYS screw up the MN property tax refund / rebate. We cannot do that until we get our property tax statement for THIS year. Generally get it late in the year. So we have to always skip the thing. Then when we waant to file it it takes a houdini to find the beeping form to fill it out. FIX THAT. Thanks. I often just go to the MN online to do it as it is too cmplicated.

On the most part Turbo Tax software was good and smooth. However, it was a little frustrating to discover are the review/check for errors section there were unanswered questions. The questions were unanswered because they were never presented when completed the forms. To correct something that were never presented, tells me something is very wrong. I hope that this fixed by the next tax year. Thank you.

I have been using TurboTax for over 20 years, but this year was not very user friendly. The interface was not very good and it was much more difficult and time consuming to use. Moreover, I could not review my forms as I was preparing my taxes and the options limited me in completing the forms. Moreover, it was confusing to use the desktop verses the web browser versions. At one point, I was in an endless cycle of not being able to file my taxes electronically. Last year's version was much more user friendly...this year not so much. It took me about 3 hours to complete my taxes last year. This year it took me probably 7 hours or more. Also, I was on my own to find out how to itemize my gifts since ItsDeductible no longer can be used. At least some thing to point me in the right direction would be useful and helpful. I guess I will still use it unless I find something better. I normally would give it 5 stars, but not this year.