I have been doing our taxes and for another family member via TurboTax for decades. I love TurboTax. It is one of the benchmark apps that is consistently great. It allows me to ge as deep into tax things as I need to or want to. The Community system is great for sorting out weird situations. I have used that in years when I was doing an estate, a business and other complicated things. Doing taxes makes me unhappy because of the waste and fraud by the governments. But, Turbo Tax makes it easier and saves me lots of money.

Software worked less well this year than previous and had more pushy ads. In particular, I found the instructions less clear in a couple places and it made a potentially costly mistake with my broker's uncovered securities by assuming a 0 basis cost, which should warrant at least a notification like in previous years.

More confusing this year than other years. I had some issues with things showing up on a worksheet, and there was no obvious way to fix the problem or get out of the section. Also, a lot of pages do not let me use my finger to scroll the page (only the narrow scroll bar) and many things are just barely below the bottom of the page, always requiring scrolling, like the help section needing me to scroll to get to the box where I type.

I have used Turbo Tax for many years now. However, this year has been a disappointment. problems with forgetting the IP PIN. now it looks like I have to mail in paper documents. Download from my financial group did not work, requiring a call to your help desk. ( they were helpful) Overall things did not flow well.

Very time consuming trying to start and update Turbotax. Turbotax has little problem auto-renewing and charging me with little notice. Please fix the run time errors on start up. And do not start finger pointing. I spent way too much trying to fix the problem.

It was fairly easy to use except there was some glitch with submitting the info for one of my forms. It did not allow me to go to the next step until a specific question was answered; however, that step didn't apply to me at all. I, finally, got around it but, I had to go to the specific form rather than using the guide me option. I didn't have any issues with the accuracy or compatibility. The by our advice feature was annoying as I said no but it repeated the question several times. Ask fewer times.

A note should have been added to the area where you select e-filing both Federal and State about having to pay an additional $40 fee if you choose to "pay State e-file fee out of Federal return amount". The only a person could find out how to avoid the $40 fee was by asking Google. This needs to be fixed so others know about the extra fee before making the choice between paying the e-file fee by credit card or out of their Federal return. I figured out a way to avoid it on my own, but now know what causes the fee because a friend asked Google!!!

On the plus side - I really appreciated the ability to resize each page. On the minus side - there was no consistency from page to page I also wish that your streamlined narrative referred more to the actual form. I file a schedule C and I have my spreadsheets referencing the actual locations they refer to. (Supplies Part ll Line 22, Other costs Part lll, etc) I need to reference the actual form to make sure I'm putting the correct amounts in the correct places.

I like the ‘Forms View' and flag (bookmark) features. I miss Its Deductible; this was a helpful app. and the direct import to TurboTax was easy. Please add form 8897 (qualified opportunity funds); the lack of it in TurboTax forces me to paper-file. It wouldn't take much programming, and many people will need it next year, when the 7-year period after this was introduced ends.

Turbo Tax software is accurate and relatively straight forward to use. Intuit Turbo Tax fees are extreme, charges for electronic filing of state returns and the cost of an additional state return almost equal to the cost to he Deluxe Turbo Tax package are beyond other vendors offerings. Will review options from other vendors that provide multiple state returns and no or minimal electronic filing fees.