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Customer reviews for Shark CryoGlow Under-Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask for
Shark CryoGlow Under-Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask
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4.5 out of 5 stars
stars189 ratings184 reviews
  1. 5 stars73% (138)
  2. 4 stars13% (25)
  3. 3 stars6% (12)
  4. 2 stars5% (10)
  5. 1 star2% (4)

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Showing 171-180 of 184 reviews
May 6, 2025
Spence32
5 out of 5 stars review

Eye Puffiness Game Changer!

Love it! The fit is amazing, leaving my hands free. And I am in LOVE with the under eye cooling! Time will determine how well it works for fine lines, and redness.

Review from sharkninja.com
Helpful?0RVG4M1Q7LA618238411755
Apr 3, 2025
rohita2_9183
5 out of 5 stars review

It is very relaxing and soothing

[This review was collected as part of a promotion.] It has been a great addition to my nighttime skin care routine.It feel very cold and comfortable.feels very good against the skin and doesn't leave you feeling dry At the end of the session

Review from influenster.com
Helpful?0RVG4M1Q7LA618238411755
Mar 19, 2025
Becz
3 out of 5 stars review

Does not fit well for people with smaller heads

I can’t seem to find a comfortable place when I use it. I’ve tried with and without the additional eye masks and made sure it is level with the back of my head. I find the madk cool, but I need to give it more time I think.

Review from sharkninja.com
Helpful?0RVG4M1Q7LA618238411755
reply from SharkNinja

Hello, Thank you for taking the time to share your review. We truly appreciate your feedback and are sorry to hear that the mask did not meet your expectations. We strive to provide high-quality products and excellent customer experiences. Our support site has some additional helpful information and videos to help guide our consumers to optimal fit of the mask. We hope you can view that content to see if they help you gain a more comfortable fit. We also suggest trying to use the mask in different positions to see if you find lying down or sitting up more comfortable. https://support.sharkclean.com/hc/en-us/sections/17093859267484-FW300-Series Please also refer to the ""Fitting the mask"" section of the User Manual for additional information. Our team is dedicated to addressing these concerns, and we will use your input to make improvements. Please do not hesitate to contact us if we can provide additional guidance at 1-855-427-5127. Kind Regards, Shark Clean

Feb 24, 2025
juliaf210_1234
5 out of 5 stars review

Amazing skincare addition

[This review was collected as part of a promotion.] Such a cool product! It fits comfortably and seamlessly. It has a long battery life. It is effective and durable. Overall an awesome addition to anyone’s skincare routine.

Review from influenster.com
Helpful?0RVG4M1Q7LA618238411755
May 3, 2025
tatianar140_4128
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] Shark CryoGlow Cooling + LED Face Mask is an incredible mask! Is has the perfect fit. Is nice and comfortable, has great battery life, and is effective!

Review from influenster.com
Helpful?0RVG4M1Q7LA618238411755
Feb 23, 2025
pumpkin90_1353
5 out of 5 stars review

Really awesome

[This review was collected as part of a promotion.] I had fun trying this out even my husband was having fun using it and found it relaxing. Honestly it is very relaxing. We loved how it has under eye cooling. Just so relaxing for some self care.

Review from influenster.com
Helpful?0RVG4M1Q7LA618238411755
Feb 28, 2025
Kkay2003
5 out of 5 stars review

Getting quick results

I love this mask. In just a few weeks my skin looks way smoother. It is also starting to clear up my daughters acne. The only thing I wish it did have was a manual setting if I just wanted to do red light or blue light by itself.

Review from sharkninja.com
Helpful?0RVG4M1Q7LA618238411755
Feb 22, 2025
colinv1_2461
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] The mask came in very secure packaging and the set up was extremely easy! charging it was super easy as well. the mask itself works great and I really enjoy the under eye cool setting!

Review from influenster.com
Helpful?0RVG4M1Q7LA618238411755
Jan 31, 2025
JediAna
5 out of 5 stars review

Effective and fun

It is super fun to use and I love the under eye cooling. It’s like a little blast of energy for your eyes.

Review from sharkninja.com
Helpful?0RVG4M1Q7LA618238411755
Feb 3, 2025
dissatisfied
2 out of 5 stars review

works good when it does come on

Sometimes it comes on the first time and sometimes it does not

Review from sharkninja.com
Helpful?0RVG4M1Q7LA618238411755
reply from Shark Clean

Hello Barbara, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Shark CryoGlow turning on. Please reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET, we'd be happy to look into this for you. Kind regards,