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Customer reviews for Lifetime 5 Gallon High Performance Water Cooler/Dispenser for
Lifetime 5 Gallon High Performance Water Cooler/Dispenser
4.7 out of 5 stars
stars
63 ratings63 reviews
  1. 5 stars89% (56)
  2. 4 stars3% (2)
  3. 3 stars2% (1)
  4. 2 stars3% (2)
  5. 1 star3% (2)

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Showing 51-60 of 63 reviews
Jun 26, 2025
Reviewer name: Josh
2 out of 5 stars
2 out of 5 stars review

I hope you like leaks!

Leaks, leaks a lot! I have 2 other Lifetime coolers and love them, that’s why I bought this! If you fill it up and carry it, it leaks, if you use the spout, it leaks, if you don’t use the spout, it leaks. For this money I expected it to be 2-3 times better than the old Igloo 5 gal cooler for high school sports but it really isnt! It might keep ice longer but it won’t keep water in the cooler chill. Thee is also no replacement parts to try to get a new spout. So don’t buy this, just get a Igloo!

Review from lifetime.com
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reply from Reviews

Our customer service team would be happy to help take care of this for you. Please reach out to them so they can get this fixed. They can be contacted through Live Chat on our website (lifetime.com) Monday-Friday, or over the phone Mondays, Tuesdays, and Thursdays at (800) 225-3865. They can also be reached by email at customercare@lifetime.com. Customer Service hours are from 7:00 am to 5:00 pm (MT).

May 27, 2022
Reviewer name: Shaye
5 out of 5 stars
5 out of 5 stars review

Great durability

[This review was collected as part of a promotion.] I part time as a fly fishing guide and put this cooler to the test. I was very happy with how it performed. Pros: extremely durable, easy to carry and refill, lightweight (when empty), and great for multi use. Cons: the spout seemed a little less quality and if I expect problems moving forward it would be there. I found it to hold ice and keep water cold better then expectations but not as well as other high quality coolers like yeti, Rtic or canyon coolers. My overall impression was I love how easy it was to pop off the top and fill with water and ice. By far the best feature. Easy to use for water storage or fill it with ice and drinks. Easy to carry and not too bulky. Spout seemed a little cheap and feel like it could leak over time. Great product that I'd recommend. Will have years of use like all lifetime products.

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May 11, 2022
Reviewer name: Engearment
5 out of 5 stars
5 out of 5 stars review

Great water cooler for the price

I have used several other (high-end) coolers and this Lifetime cooler works as well. I was not a fan of the spicket as much as some other units with a recessed spicket. I learned to keep anything from pressing against the spicket button to keep from releasing water when transporting. The two handles is good if you are only carrying the cooler. I think it would be nice if there was a single handle so you can carry it with just one hand. These are my wishlist of features, but I am overall very happy with this water cooler. And for the price, there is nothing that can compare to it!

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May 12, 2022
Reviewer name: Wendi
5 out of 5 stars
5 out of 5 stars review

Keeps drinks cold and doesn't leak!

[This review was collected as part of a promotion.] I was so excited to be able to receive this cooler in exchange for my feedback. The first thing I did when I got the cooler was fill it with 2 pounds of ice, the ice lasted over 2 days. I left the water in the cooler to see if it would leak out the spout, and to my surprise it didn't. One of the things I hate most is when the spout leaks and it makes my car all wet. After this test, I was ready to use it. Another thing I was concerned about was how heavy it was and if it would be easy to carry. I loaded the water cooler up with ice and drinks and set out for a family get together. The cooler was easy to carry with the lengthy rope handles and plastic grips. The drinks stayed cold all day and well into the next day, as well as the ice remained ice. There are a few things I love about this water cooler, one is the shape, it fits nicely in the back of my SUV and will also fit in the trunk of my daughters car. The next is it can be used as more than just a water cooler, the spout is removable and can be replaced with a regular cooler plug and used as a regular cooler for those day trips. Speaking of the spout, it doesn't leak and is can be completely disassembled for cleaning so no more gross water spouts when you put anything but water in it. Its very easy to clean and the rope handles make save your back when carrying it. All in all this is a great water cooler with lots of functionality and a great way to keep your water, Gatorade, or punch cold. I cant wait to use it all summer whether I'm doing yard work, sitting at softball games, a family BBQ or going for a hike, I know I'll be covered with something cold to drink with this 5 gallon water cooler from Lifetime.

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May 11, 2022
Reviewer name: Bairfamily
5 out of 5 stars
5 out of 5 stars review

Ice ice baby!

[This review was collected as part of a promotion.] We just used this for a big family BBQ!!! We put pink lemonade in it with a bag of ice. I was impressed how long it kept the ice from melting. 3 days!!!! The handles are great, making it easy to carry even when it's full. It holds A LOT of liquid. Cons.... It is kind of hard to clean in a standard sink. Just like most amazing coolers it does air lock so we just had to open the lid a few times while we were using it to keep it flowing. But it's totally worth it! We can't wait to use it for tball games, camping, and more backyard parties!!

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May 19, 2022
Reviewer name: Family4Life
5 out of 5 stars
5 out of 5 stars review

Versatile Cooler!

[This review was collected as part of a promotion.] First of all, I am a huge fan of Lifetime products. Their customer service and quality have always been stellar. This cooler is no exception! We used this cooler for a family party and mixed some juice in it for the kids. I wasn't worried about the juice leaking even with the kids getting it themselves. I wasn't worried about the juice going moldy in the spout since the spout is removable to be able to wash. I liked the way the cooler clips together to keep your drinks cold. I was worried about the flow of water since the cooler seals so tight to keep the drinks cold, but we haven't had that problem. My husband has now been using it to take to work to refill reusable water bottles instead of buying plastic water bottles. The water stays cold for days, even with very little ice. I love the size, its shorter and square, so it feels more stable to ride in my car with the water or juice in it. The locking lid helps with that security too! I would recommend this cooler we have found we have already saved money (and cooler space) not needing to buy waterbottles. This is our go to cooler!

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May 9, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Perfect and Portable!

I've always been a Lifetime cooler fan because they do have great ice retention so I was excited to try out this new jug cooler when Lifetime offered to send it over. I love that this particular cooler doubles as a water jug too. It comes with a spout but you can switch it out with a cap that's sold separately. It also has a bottle opener and the handles make it really easy to carry!

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May 19, 2022
Reviewer name: Kelly
5 out of 5 stars
5 out of 5 stars review

Great cooler! We love it!

[This review was collected as part of a promotion.] We received the lifetime 5-gallon water cooler from Lifetime Products as a tester. This cooler is perfect for our outdoor activities. Whether it be doing yard work or going to an amusement park. The handles are strong and long enough for two people to carry the cooler side by side. The water stayed cool and fresh in the 80+ degree temperatures. The spigot for water is easy to use and well designed. We also love that we can change the spigot out for a plug to use this as a drink cooler when we don't want to take water with us. We are excited to have this for our summer beach and camping trips this year. Thank you Lifetime Products. We are excited to have this product for years to come.

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May 11, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Keeps water cold and fresh without sweating or leaking!

[This review was collected as part of a promotion.] I got this water cooler free with the contingency to leave an open and honest review. I used the cooler many times and have been blown away at how long it can hold ice. We had it in the bed of a truck for 2 days while we fenced our pasture in the heat of the sun, and the water stayed cold the entire time! My favorite part about it was the taste. Every other water cooler than I own has had a faint plastic taste when new, but not this one. I also like how they designed the spout. It is easy to remove and clean when needed, but does not leak. Lastly this is the only water cooler that I have that is well vented, yet doesn't leak out of the top when tipped over. This makes the water come out controlled and predictable, Plus it doesn't 'sweat' on the exterior. Well built, great size, easy to maneuver and doubles great as a place to sit when needed. Would recommend to anyone!

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May 11, 2022
Reviewer name: Skye F
5 out of 5 stars
5 out of 5 stars review

Excellent Cooler!

[This review was collected as part of a promotion.] This is a great water cooler! Features I love: The square shape. This makes for easy packing and storing. The attached lid. No losing it or dropping it in the dirt on refill! It also secures tightly and easily and has a great seal. The water spout. No leaks and is also removable for easy cleaning. Ice retention. We had the cooler filled for approximately 6 hours and had lost very little ice volume. Features I don't love: Rope handles. I feel that they make the cooler more difficult to pick up and less sturdy to carry around vs solid handles. Definitely not a deal breaker though! It could also be used as a little day lunch cooler and is a great size for that. Overall, very happy with the product!

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