Hey there. Thank you for reaching out to us and leaving us your review. We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. Thank you and have a great rest of your day. ~Anthony

Hey there, Kurt. Thank you for your review of the refrigerator. We would like to get you the help possible on your refrigerator's side door. Feel free to message us on Facebook or X using @LGUSSupport privately, or you can Live Chat here: http://spr.ly/6428RdZ9m. ^Anthony

We’re sorry to hear about the repeated compressor issues you’ve experienced with your LG LRFS28XBS refrigerator. We understand how frustrating it can be to deal with repairs, especially when you otherwise enjoy the design and features of the unit. If you’re open to exploring possible assistance, our LG CareQ Team would be happy to review your case. Please reach out with a copy of your bill of sale and any reference numbers from previous service visits so we can better assist you. You can contact us at: Phone: 1-888-542-2623 Support: https://www.lg.com/ca_en/support/contact-us/ We appreciate you sharing your experience and giving us the opportunity to look into this further.

Hello, Victor. We appreciate you sharing what’s happening with your LG Refrigerator. The details about the doors closing on their own and one door popping open when the other is shut help us understand the behavior you’re seeing with your specific unit, and we’d like to take a closer look into this for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your door‑alignment issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-fix-a-french-door-that-wont-close-or-open-properly--20152715589516 ^James

Hi, Will. Thank you for sharing your experience with your LG Refrigerator. We appreciate the details you provided about the cooling issue and the repeated service visits, and we understand how important long‑term performance is when choosing an appliance. The sphere ice feature and overall design clearly stood out for you, and we value you highlighting both the strengths and the areas that impacted your experience. To allow us to properly investigate the details of your specific product model and to see how we can assist with your cooling issue, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for additional guidance: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371. ^James

Hey Steph. Thank you for taking the time to share your experience with your LG fridge. We understand how important it is for your fridge to perform reliably, especially in a busy household. We want to look into your account and help resolve all this for you. Please private message us on social media @LGUSSupport with your contact details. We'll be waiting for your message so we can help you through this. ^David

Thank you so much for giving us a 5-star rating for your LG Refrigerator (LRFS28XBS). We are thrilled to hear that you are happy with your purchase and that the refrigerator is working well for you. Your satisfaction is our top priority, and it's always gratifying to receive such positive feedback from valued customers like you. We look forward to continuing to meet your expectations and serving you in the future.

Hi, Kim. We appreciate you sharing your experience with your LG LRFS28XBS Refrigerator, and we want your dispenser working cleanly and consistently. When water drips from the dispenser, checking that the dispenser area is fully seated, confirming the water filter is installed correctly, and clearing any trapped air from the line by running several cups of water can help restore a steady flow. You can also review our guide on dispenser‑drip issues here: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-water-leaking-from-the-dispenser--1339008966664 If you’d like us to take a closer look at your unit or assist further, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care ^James