Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRSOS2706S) model. We’re glad to hear that a replacement is on the way, but we understand your concern about dealing with an appliance that hasn’t worked properly for a significant portion of time. We aim to provide high-quality products and exceptional customer service that meet our customer's needs. Once the replacement arrives, ensure it's installed and set up correctly. Keep all documentation related to the replacement process and warranty information. This will be helpful if any further issues arise. Please reach out to us on social media @LGUSSupport if you need any further assistance or have additional questions. We appreciate your patience and are here to help ensure everything goes smoothly with your replacement. ^Juvy

Hey there! We want to help make your LG refrigerator a success so you can enjoy it for years rather than months. So we can look into this further with you, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your refrigerator, and we'll be ready to help! *Josh

Hi Liz, thank you for sharing your feedback on the 27 cu. ft. Side‑By‑Side InstaView® Refrigerator, model LRSOS2706S. We’re glad to hear you’re enjoying it so far — the InstaView design and spacious interior really make everyday use feel special. We appreciate you choosing LG for your home. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️

Hi, Ernesto! We appreciate you sharing the great feedback! It’s wonderful to hear you chose this LG Refrigerator for its size, technology, and roomy interior — and that the price made the decision even better. When a product checks all the boxes and fits your needs right away, that’s exactly the experience we hope to deliver! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hello! Thank you so much for taking the time to share your thoughts on your LG refrigerator. We're dedicated to continually enhancing our products and services to exceed the expectations of our valued customers like you. Your feedback is incredibly important to us and plays a vital role in our improvement efforts. Should you require further assistance or have more to share, please don't hesitate to reach out directly through a private message on our social media account @LGUSSupport. We're always here and eager to assist you. ~Ivy