Hello! Thank you so much for taking the time to share your thoughts on your LG refrigerator. We're dedicated to continually enhancing our products and services to exceed the expectations of our valued customers like you. Your feedback is incredibly important to us and plays a vital role in our improvement efforts. Should you require further assistance or have more to share, please don't hesitate to reach out directly through a private message on our social media account @LGUSSupport. We're always here and eager to assist you. ~Ivy

Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRSOS2706S) model. We’re glad to hear that a replacement is on the way, but we understand your concern about dealing with an appliance that hasn’t worked properly for a significant portion of time. We aim to provide high-quality products and exceptional customer service that meet our customer's needs. Once the replacement arrives, ensure it's installed and set up correctly. Keep all documentation related to the replacement process and warranty information. This will be helpful if any further issues arise. Please reach out to us on social media @LGUSSupport if you need any further assistance or have additional questions. We appreciate your patience and are here to help ensure everything goes smoothly with your replacement. ^Juvy

Hi, Ernesto! We appreciate you sharing the great feedback! It’s wonderful to hear you chose this LG Refrigerator for its size, technology, and roomy interior — and that the price made the decision even better. When a product checks all the boxes and fits your needs right away, that’s exactly the experience we hope to deliver! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James