We would be happy assist you, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Nikki

Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. `Jai

Hello. Thank you for sharing your experience with your LG Refrigerator. An ice maker failure right at the one-year mark can definitely raise questions, especially when it impacts daily use. For reference, you can explore LG refrigerator ice maker support and warranty coverage here: https://www.lg.com/us/support/help-library/lg-refrigerator-craft-ice-maker-guide-CT10000021-20150777965681. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this ice maker issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Hi, Calandra. Thank you for taking the time to give us feedback. We're sorry to hear your refrigerator is making loud noises. We would be pleased to look into this, but we must switch to a platform that allows for back-and-forth conversation. Kindly send us a private message on Facebook or X (Twitter) using @LGUSSupport, and we'll be glad to see what we can do for you. ^Dan

Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. `Jai