Not sure why the Members Mark shelving requires a small threaded connection, most of the others don't. Mine was likely a return, and had been cannabalized. Opened box, missing parts, even extra parts. I will say that working through the system, I was able to receive correct connections, rare.

We got the rack to the assembly place. The black pieces necessary to assemble were received busted and broken. Photographed the box upon receipt with some box damage. The steel shelving material is nice, bummer can not use! Looking into getting assembly parts shipped!

Shelves are not welded closed properly, meaning they will slide down past the plastic markers used to hold it up. Obviously not how it's supposed to work. Sam's Club Customer Service was no help either. The shelf weighs over 50lbs, but online support wants you to pack it up and bring it all the way back to your nearest club, rather than just replacing the defective part. Heck, even a partial refund for the defective shelf part would've been a better option. Someone's going to put a lot of weight on this shelf and it's going to either snap, crush or otherwise pin something when the shelf doesn't hold.

The shelving unit is solid and easy to put together, but the shelves seem to come damaged fairly often. The box I picked from the store appeared undamaged; however, after unboxing it, I found one shelf that was severely bent to the point that it no longer lined up with the shelf poles, as well as two shelves that each had a pole opening that was bent or oblong, making it difficult to secure the snap clips. In the end, I have four correctly positioned shelves, one slightly crooked shelf, and one that is going in the trash because I cannot manage to unbend it.

I've bought & built 15 of these. Here's how I do it. -Unbox & organize everything. -Find a FLAT piece of floor (not as easy as you might think). -Lay each shelf on the flat floor, rock back & forth, and organize by flatness. -Build from the bottom up. -Put the flattest shelves on the bottom to serve as a good foundation. -Put the slightly tweaked shelves in the middle. -Put the most tweaked shelves on the top. -If you want the shelves evenly spaced, count 12 visible rings between each one. -Put the feet or wheels on last. -If the shelves rock back & forth, use 1-2 washers to shim/level the wheels or feet. We moved last year, since then everything we owned has been "in the basement in a box somewhere", these shelves have been awesome to get stuff organized. I looked around and don't think you can beat these for the money. Hope this helps.

I knew the packaging was poor so not surprised it was delayed at Ferderal Express. After a week and multiple calls, Ferderal Express repackaged and delivered. Unfortunately, missing a part. I e- mailed and they sent the part that did not fit. This unit is built 3 different countries as I found when they sent me the part. Ended up using as 2 short shelving units. Well built unit For the money but not worth the hassle.

Overall it is a decent product. However, don't be surprised if you place in those clamps and they are not perfectly leveled with the other 3 poles. Especially, when it comes to putting the clamps at the bottom nearest the wheels / feet of this product.

We had this shelving unit in our garage. Our home was leveled in the May 20th tornado in Moore. The shelves were found, all in tact, wheels and all. We were impressed that it survived a disaster that destroyed our home and still in great condition....that speaks volumes for this brand and sturdiness.

When we set up our company "archives" originally, I got cheap plastic shelving because we needed so many units. The plastic shelves sagged, cracked and chipped and weren't quite the right dimensions. When we needed more shelves, I chose these Seville shelves. They were the perfect dimensions for archives boxes and actually hold twice as many as the non-adjustable plastic shelves. The vinyl shelf liners made it easier to slide boxes in and out. I didn't have high expectations for the wheels, anticipating cheap little wheels that would drag more than roll but these wheels are larger and heavy duty and actually roll! So now I am able to wheel an empty rack anywhere in the building, load it with archives boxes and simply leave the rack already organized in the warehouse archives. At the end of the year, I can wheel the older files out to the shredder right on the rack. No loading and unloading handcarts! My CEO was so pleased with the efficiency of the Seville racks that he allowed me to replace all of our crumbling plastic shelving with Seville racks. These Seville Shelves are cheaper than other heavy duty chrome shelves and are better quality than "decorative" chrome shelves.

Make sure you check each shelf carefully before attempting to put this together. Three of the 6 shelves had defects- instead of 4 ROUND openings to slide the shelf onto the poles, at least one opening was OVAL vs. ROUND shaped, which made it very difficult to get the shelf to sit level on the poles. I struggled with two of the lesser deformed of the 3 shelves and with the help of a rubber mallet, got them to stay put and level. However, the last shelf had such a deformed oval-shaped opening that it wouldn't sit properly on the poles at all. I contacted Sam's and they worked with me to give me a partial refund so I wouldn't have to return the 100 lb thing!