Arrived damaged, appears that someone dropped it on the edge and some of the holes were no longer circular. I contacted customer service and was told i did not have to return it, and another one would be shipped. Next I received an email indicating I had to return it. Assuming my customer service rep was correct, I ignored the email. Now, I'm being told that he was wrong. I do have to return it. It's half put together (3 shelves were okay), and the box has been thrown away. It is too heavy to pick up, but thankfully Sam's Club will have a shipper to pick it up as it is (no box, half put together) for return. I guess it could have been worse.

Bought this item "NEW", when received, this item was an obvious returned item, several small parts were bent and broken. I wanted to return it. Thank goodness my husband was able to put it together with misc. parts he has in his workshop. Shame on you for charging us full price for a return.

Ok. I'm a pack rat and I'm cheap. I prefer to be called thrifty but when we moved into out new house with a huge basement, I needed some way to store all of my stuff. These storage units were perfect. They're incredibly sturdy and if they can't hold it then I probably couldn't lift it onto the shelf. Assembly is easy but takes some time- I bought 14 of these units. They roll easily and look great. Look no further for your storage solution.

I knew I could expect the high quality of the shelves, because I purchased them in the past. The added shelf covers where another improvement. The fact that I could have them delivered free to my residence also made me glad that I had Purchased an upgraded Membership. The delivered shelf boxes weighed almost 100 pounds each. Either you will need a dolly or a strong young body.

Some interesting points about this item: 1. Easy to install. Best if you have a rubber mallot to tap shelves into place. 2. This unit assembles as a single 6 shelf unit on wheels or on adjustable feet. 3. This unit can be assembled as two 3 shelf units - one on casters/wheels the other on adjustable feet. 4. the unit on casters has a total limit of 500 lbs or 3600 lbs if not using the wheels. I am not sure if this is a missprint or not. But what is interesting is that you can morph this unit into what suits you best. For me I have a single 4 shelf unit on casters. No tools required, but a rubber mallot is helpful. A regular hammer might chip the finish.

I got this last month. It was very well-packaged and everything was in perfect condition. I put it together myself and found a tip from a previous reviewer was brilliant. He suggested putting the lower shelves in place before putting the second set of poles in. That way you're not lifting all the shelves over the 6-foot height. It also stablized it while putting it together. Great tip! It took me less than an hour after unpacking it, to have it set up and ready to use. I did use a rubber mallet to tap the shelves into place securely. Very sturdy, well-made. I'll be purchasing another one in the next sale!

This recent purchase of three units is a continuation of a project that now has my total number of units at 14. They each hold a lot of weight and when time comes to sweep the floor I can simply move them, clean up and put them back in their place with ease. I am sure more of these will be acquired as I continue to bring order to all of my things which can easily be seen when placed on these units.

Received this package in bad shape. It obviously had been opened and returned. Pieces were missing and others had been damaged. Not sure I can make it usable. I am not able to lift the package to move it off my porch less haul it 100 miles to return it to a store. This was shipped by Seville for Sam’s. I have assembled literally dozens of these shelves and have never had issues like this.

I have purchased 6 of these racks. I use them everyday, and move them around a lot! The rack itself has held up very well. And after I built the first one (Which took almost an hour), I now can assemble one in less than half an hour. Now for the bad news. The wheels have bent internally, and are literally "falling off!" They have created an added liability, and I am forced to replace them with a more stable caster. This has increased the overall cost, not mention the time and work to remove/replace them. However, it's still less expensive than what an equivalent rack would cost that would have come equipped with such casters. And adjustable shelving, with the plastic adjusters, can have a short life span. Especially if they move or are moved. I would say that this rack is perfect if you're not going to move it. If you plan on moving them around, shop for caster to put on during assembly to save time, and problems, in the future. My recommendation is to STAY CLEAR of caster that have a screw type assembly, such as those that come with the unit. Use one that encases the entire stem of the shelf. I'm using a Krowne Metal 28-151S.

I now have three of these shelving units. I bought two more after about 5 years of only having one. Best roll about shelving and a great price. I use them in the garage to store larger and heavier tools and other junk. I like the casters so I can clean out the leaves and other crap the blows in from outside.